S10+ wide angle camera not focusing

[Shawnsmith]

Hello I have a s10 plus and my wide angle camera is not focusing it is stuck at about 3-4 inches in front of the phone being in focus. I have also noticed something sounds loose in the cameras when I shake the phone lightly. See attached for camera info and Af cal data check I noticed all the Af cal data for the wide angle are N and I'm not sure what that means

 

[mustang7757]

Hi, take it in to have Samsung look at it , it's under warranty.

Hello I have a s10 plus and my wide angle camera is not focusing it is stuck at about 3-4 inches in front of the phone being in focus. I have also noticed something sounds loose in the cameras when I shake the phone lightly. See attached for camera info and Af cal data check I noticed all the Af cal data for the wide angle are N and I'm not sure what that means

 

[Shawnsmith]

Once I get back from my vacation I will do that I was just wondering if anyone else on here may know an easy solution.

 

[mustang7757]

Once I get back from my vacation I will do that I was just wondering if anyone else on here may know an easy solution.

Gotcha, you can try few things like
Long press camera app >tap info>scroll to storage and clear data,cache force stop it , or try in safe mode and see if it still happening

 

[Shawnsmith]

I have tried the clearing the data and cache and force stop and reset camera settings with no luck I will try it in safe mode thank you

 

[Shawnsmith]

Still no luck still not focusing

 

[mustang7757]

I have tried the clearing the data and cache and force stop and reset camera settings with no luck I will try it in safe mode thank you

Your welcome

Still no luck still not focusing

yeah definitely when u get back send it in for repair