1. Shawnsmith's Avatar
    Hello I have a s10 plus and my wide angle camera is not focusing it is stuck at about 3-4 inches in front of the phone being in focus. I have also noticed something sounds loose in the cameras when I shake the phone lightly. See attached for camera info and Af cal data check I noticed all the Af cal data for the wide angle are N and I'm not sure what that means
    Attached Thumbnails S10+ wide angle camera not focusing-screenshot_20190911-150948_factorycamera.jpg   S10+ wide angle camera not focusing-screenshot_20190911-150936_factorycamera.jpg  
    09-11-2019 05:22 PM
  2. mustang7757's Avatar
    Hi, take it in to have Samsung look at it , it's under warranty.
    Hello I have a s10 plus and my wide angle camera is not focusing it is stuck at about 3-4 inches in front of the phone being in focus. I have also noticed something sounds loose in the cameras when I shake the phone lightly. See attached for camera info and Af cal data check I noticed all the Af cal data for the wide angle are N and I'm not sure what that means
    09-11-2019 05:25 PM
  3. Shawnsmith's Avatar
    Once I get back from my vacation I will do that I was just wondering if anyone else on here may know an easy solution.
    09-11-2019 05:26 PM
  4. mustang7757's Avatar
    Once I get back from my vacation I will do that I was just wondering if anyone else on here may know an easy solution.
    Gotcha, you can try few things like
    Long press camera app >tap info>scroll to storage and clear data,cache force stop it , or try in safe mode and see if it still happening
    09-11-2019 05:33 PM
  5. Shawnsmith's Avatar
    I have tried the clearing the data and cache and force stop and reset camera settings with no luck I will try it in safe mode thank you
    09-11-2019 05:34 PM
  6. Shawnsmith's Avatar
    Still no luck still not focusing
    Attached Thumbnails S10+ wide angle camera not focusing-20190911_153647.jpg  
    09-11-2019 05:38 PM
  7. mustang7757's Avatar
    I have tried the clearing the data and cache and force stop and reset camera settings with no luck I will try it in safe mode thank you
    Your welcome
    Still no luck still not focusing
    yeah definitely when u get back send it in for repair
    Shawnsmith likes this.
    09-11-2019 05:54 PM

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