1. Lisagiggs's Avatar
    I have the s10 plus. If I'm looking at my phone, on the left, a little further than half way down there is this very small half circle notch on the edge of the screen. I cant figure out if it's been there the whole time I've had it, or if it's something new. I noticed it maybe a month th or more ago. It's not in screenshots I take but it's always visible on the screen itself. Does anyone else have it? What do you recommend? I dont have insurance on my phone.
    09-11-2019 08:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you take a picture of the screen using another device and show us? Does it show up no mater what app you're using? If so, it's probably a screen defect. You could try contacting Samsung for warranty repair/replacement, but you'd have to hope there's absolutely no sign of trauma on the phone, which would most likely void the warranty coverage for that.
    09-11-2019 08:47 PM
  3. Lisagiggs's Avatar
    Welcome to Android Central! Can you take a picture of the screen using another device and show us? Does it show up no mater what app you're using? If so, it's probably a screen defect. You could try contacting Samsung for warranty repair/replacement, but you'd have to hope there's absolutely no sign of trauma on the phone, which would most likely void the warranty coverage for that.

    I've attached a picture. My phone is in pristine condition. Had always had tempered glass on it and in a case. How would I go about contacting them about this?
    Attached Thumbnails Half circle notch on screen-imagejpeg_0.jpg  
    09-12-2019 08:39 AM
  4. mustang7757's Avatar
    I've attached a picture. My phone is in pristine condition. Had always had tempered glass on it and in a case. How would I go about contacting them about this?
    You may not have insurance on the phone , but you have manufacturers 1 year warranty.

    Is that always there when going into apps not just home screen?

    If you go into Samsung members app you can contact them through there .
    B. Diddy likes this.
    09-12-2019 09:11 AM
  5. Lisagiggs's Avatar
    It's always there. I love this phone so much so I was bummed when I noticed it.
    09-12-2019 09:14 AM
  6. mustang7757's Avatar
    It's always there. I love this phone so much so I was bummed when I noticed it.
    Contact Samsung through the members app
    09-12-2019 09:39 AM
  7. Lisagiggs's Avatar
    They sent me a link to local places to bring in to assess. Guess that's what I'll be doing this weekend.
    09-12-2019 08:32 PM
  8. mustang7757's Avatar
    They sent me a link to local places to bring in to assess. Guess that's what I'll be doing this weekend.
    Yeah , let us Know how you make out.
    09-12-2019 08:53 PM
  9. Lisagiggs's Avatar
    Yeah , let us Know how you make out.
    Will do, thanks!
    mustang7757 likes this.
    09-12-2019 10:29 PM
  10. mustang7757's Avatar
    Will do, thanks!
    Your welcome! Cool
    09-12-2019 10:31 PM
  11. Lisagiggs's Avatar
    Finally made it to one of the places today that samsung told me to go and have the phone checked out. They said it's a dead spot and should have the parts to fix tomorrow or saturday.
    mustang7757 and B. Diddy like this.
    Today 08:50 PM
  12. mustang7757's Avatar
    That's great , thank you for keeping us up to date.
    Finally made it to one of the places today that samsung told me to go and have the phone checked out. They said it's a dead spot and should have the parts to fix tomorrow or saturday.
    Today 09:02 PM
  13. Lisagiggs's Avatar
    No problem. Hoping to figure a way there tomorrow (I have 2 cells so I wont be completely disconnected)
    Today 10:15 PM
  14. mustang7757's Avatar
    No problem. Hoping to figure a way there tomorrow (I have 2 cells so I wont be completely disconnected)
    Lol ..that's good not uncommon for people to have multiple phones .
    Figure a way to get there ?
    Today 10:26 PM

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