1. hybucket's Avatar
    If I open a photo on the PHOTOS app on my S10 and it is in portrait mode, I turn the phone to see it in landscape and it will not switch. It works properly on the Samsung Gallery app, and also works correctly on another S10 that a family member has. What setting am I missing? I do have the AUTO ROTATE turned on in the notifications window, but I don't see any setting for portrait/landscape on the PHOTOS app.
    10-03-2019 09:46 AM
  2. bbgpsuser's Avatar
    Have you tried clearing the cache of the Photos app?
    10-03-2019 02:28 PM
  3. mustang7757's Avatar
    If I open a photo on the PHOTOS app on my S10 and it is in portrait mode, I turn the phone to see it in landscape and it will not switch. It works properly on the Samsung Gallery app, and also works correctly on another S10 that a family member has. What setting am I missing? I do have the AUTO ROTATE turned on in the notifications window, but I don't see any setting for portrait/landscape on the PHOTOS app.
    Have you enable in pull down notification panel portrait?
    10-03-2019 03:41 PM
  4. hybucket's Avatar
    If you mean have I enabled AUTO ROTATE, yes. I mentioned that above.
    I will try clearing the cache when I get home.
    10-03-2019 03:57 PM
  5. mustang7757's Avatar
    If you mean have I enabled AUTO ROTATE, yes. I mentioned that above.
    I will try clearing the cache when I get home.
    Also just tap the words on Portrait in notifications panel should bring up something like this make sure are enabled Switch from portrait to landscape on Photos app on S10-screenshot_20191003-172150_one-20ui-20home.jpeg
    10-03-2019 04:23 PM
  6. hybucket's Avatar
    Cleared the cache...it is now working properly.
    Thanks to all.
    10-04-2019 02:31 PM
  7. BaritoneGuy's Avatar
    Also just tap the words on Portrait in notifications panel should bring up something like this make sure are enabled Click image for larger version. 

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    Where is this in settings? I can't find it. Could it be because I am using a different launcher?
    10-04-2019 04:02 PM
  8. mustang7757's Avatar
    Where is this in settings? I can't find it. Could it be because I am using a different launcher?
    Tap just the words in the notifications panel "portrait" not the icon
    10-04-2019 04:58 PM
  9. BaritoneGuy's Avatar
    Tap just the words in the notifications panel "portrait" not the icon
    Found it. Thanks so much. Wish it would apply to the AOD though.
    mustang7757 likes this.
    10-07-2019 07:10 PM
  10. mustang7757's Avatar
    Found it. Thanks so much. Wish it would apply to the AOD though.
    Your welcome, yeah would be nice but they have Auto brightness in AOD
    10-07-2019 08:05 PM

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