1. Mohammad Shebaro's Avatar
    I contacted agents on samsung members but none of there solutions helped me... I tried to clear cache and date of play store and force stopping it... i tried reset settings in general settings... tried restarting my phone... i have enough storage and i tried several wifi networks none of them helped... first the large app will download normally then after it downloads a bit and then freezes and stops and restarts the downloads...
    Attached Thumbnails play store won't download large apps-93753.jpg  
    10-07-2019 10:46 AM
  2. B. Diddy's Avatar
    This happens on both wi-fi and mobile data? It looks like you have the Play Store set to download on wi-fi only -- does this happen on all wi-fi networks, or just specific ones?
    10-07-2019 12:25 PM
  3. Mohammad Shebaro's Avatar
    i selected to download at any network first of all... second the download shouldn't just freeze at 30% and then put this like the screenshot above and when i press download now it restarts by itself... please i need assistance
    10-07-2019 05:21 PM
  4. Mohammad Shebaro's Avatar
    i tried also different wifi connections not working
    10-07-2019 05:22 PM
  5. Mohammad Shebaro's Avatar
    i don't what is causing to so this and what is wrong exactly
    10-07-2019 05:23 PM
  6. mustang7757's Avatar
    i don't what is causing to so this and what is wrong exactly
    Hi, have you tried uninstalling play store update ?
    10-07-2019 05:40 PM
  7. Mohammad Shebaro's Avatar
    Tried unistalling updates for play store and reinstalling them also not working
    10-07-2019 05:42 PM
  8. me just saying's Avatar
    how much free space do you have for storage?
    10-07-2019 05:44 PM
  9. Mohammad Shebaro's Avatar
    50 free GB storage phone memory i have the 128 GB samsung galaxy s10 plus
    10-07-2019 06:12 PM
  10. B. Diddy's Avatar
    Try also clearing the cache/data from the Download Manager system app. To find it, go to Settings>Apps​, then tap Menu>Show System.
    10-07-2019 06:57 PM
  11. Mohammad Shebaro's Avatar
    i already did that for the 6th time nothing is working I a bit fustrated...
    10-07-2019 07:09 PM
  12. B. Diddy's Avatar
    Do you mean you cleared the Download Manager's app cache/data for the 6th time, or are you saying you've told us for the 6th time? Because you never mentioned anything about Download Manager before.

    Did you already try Safe Mode? https://support.t-mobile.com/docs/DOC-39505
    10-07-2019 07:13 PM
  13. mustang7757's Avatar
    Tried unistalling updates for play store and reinstalling them also not working
    Sorry wasn't clear ...don't update after uninstall , want to see if the older version will work
    10-07-2019 07:46 PM
  14. Mohammad Shebaro's Avatar
    Oh i thought you mean clear cach of play store... im sorry i'll try it and send u the feedback thank u guys so much
    10-08-2019 01:04 AM
  15. Mohammad Shebaro's Avatar
    The play store automatically installs itself for the latest update after uninstalling updates...
    10-08-2019 01:06 AM
  16. Rukbat's Avatar
    Turn off automatic update.
    10-08-2019 02:34 PM
  17. me just saying's Avatar
    are you carrying the phone while it is downloading? is it plugged into the charging cable? It is a longshot, but try plugging the phone to charge and leave it in one spot while downloading. also, try downloading from the amazon store.
    10-08-2019 03:12 PM

Similar Threads

  1. Will the stock Note 10+ message app no longer allow signatures?
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 10-07-2019, 08:59 PM
  2. Philips hue by bulbs won’t connect to third party speaker
    By Android Central Question in forum Ask a Question
    Replies: 4
    Last Post: 10-07-2019, 05:58 PM
  3. Recent apps that haven't been used.
    By Chuckcell in forum Ask a Question
    Replies: 4
    Last Post: 10-07-2019, 03:16 PM
  4. Settings app wont open
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-07-2019, 01:05 PM
  5. Google play music library keeps shuffling,
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-07-2019, 01:01 PM
LINK TO POST COPIED TO CLIPBOARD