1. Max Jones1's Avatar
    Hi all, I can not mute phone. I press the mute icon twice and it does nothing. Have searched without luck.
    Will not mute videos or audio files.
    Any ideas?
    10-10-2019 08:39 PM
  2. mustang7757's Avatar
    Hi all, I can not mute phone. I press the mute icon twice and it does nothing. Have searched without luck.
    Will not mute videos or audio files.
    Any ideas?
    Hi, welcome!
    The icon in the notification panel ?
    10-10-2019 09:20 PM
  3. Max Jones1's Avatar
    Yes.
    10-10-2019 09:29 PM
  4. mustang7757's Avatar
    Yes.
    Have you tried restarting the phone?
    10-10-2019 09:33 PM
  5. Max Jones1's Avatar
    Tried it. No change.
    10-10-2019 11:00 PM
  6. mustang7757's Avatar
    Tried it. No change.
    Which carrier you on ? Att?
    10-10-2019 11:01 PM
  7. Max Jones1's Avatar
    I am in Australia, and with Optus.

    Surely there must be a setting or an update that causes this. I can't believe I am the only one to have this issue?
    10-10-2019 11:17 PM
  8. Max Jones1's Avatar
    Update, the mute button mutes ringtones, notifications and system....just not media.
    10-10-2019 11:25 PM
  9. mustang7757's Avatar
    I am in Australia, and with Optus.

    Surely there must be a setting or an update that causes this. I can't believe I am the only one to have this issue?
    Try in safe mode , eliminate any 3rd party apps interfering .
    10-10-2019 11:26 PM
  10. mustang7757's Avatar
    Update, the mute button mutes ringtones, notifications and system....just not media.
    If you want use the volume buttons for media go to settings >sounds
    Can't mute s10se-20191010_232823.jpeg
    10-10-2019 11:29 PM
  11. Max Jones1's Avatar
    So it would appear that you CAN NOT mute all sounds unless you go through the 57 million step process of enabling 'Do not disturb'. How ridiculous is that?
    Is it so hard to have a mute/silent button that actually, you know, silences the freakin' phone!
    Thanks for your help anyway.
    mustang7757 likes this.
    10-10-2019 11:42 PM
  12. mustang7757's Avatar
    So it would appear that you CAN NOT mute all sounds unless you go through the 57 million step process of enabling 'Do not disturb'. How ridiculous is that?
    Is it so hard to have a mute/silent button that actually, you know, silences the freakin' phone!
    Thanks for your help anyway.
    Yeah I Know what you mean lol
    Your welcome !
    10-10-2019 11:53 PM

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