1. Rutger11's Avatar
    hi
    not sure this is the right forum
    but have a s10+
    had to do a factory reset and when came to my gmail sign up and its got 2 step verification it said it had sent me the 6 digit code to put it
    but didnt get it, when this has happened before i get it texted to me straight away and does it auto dont even have to type it in but this time nothing happened
    I had to skip it and then when I got to s10 set up screen with all the apps it was in my text messages but for whatever reason it didnt get to me when i was setting it up, any idea why?>

    also my other email account couldnt remember and i got error Couldn't send a Google prompt because your phone can't be reached

    is this my phone (only had it 2 months) or gmail problem?

    thanks
    11-09-2019 03:33 PM
  2. mustang7757's Avatar
    hi
    not sure this is the right forum
    but have a s10+
    had to do a factory reset and when came to my gmail sign up and its got 2 step verification it said it had sent me the 6 digit code to put it
    but didnt get it, when this has happened before i get it texted to me straight away and does it auto dont even have to type it in but this time nothing happened
    I had to skip it and then when I got to s10 set up screen with all the apps it was in my text messages but for whatever reason it didnt get to me when i was setting it up, any idea why?>

    also my other email account couldnt remember and i got error Couldn't send a Google prompt because your phone can't be reached

    is this my phone (only had it 2 months) or gmail problem?

    thanks
    Did you do a restore after you factory reset so it remembers your log in info
    11-09-2019 03:40 PM
  3. Almeuit's Avatar
    Do you have any backup codes for your Google account that you could use just to get logged in ?
    11-09-2019 04:06 PM
  4. Rutger11's Avatar
    Did you do a restore after you factory reset so it remembers your log in info
    i just did what i normally do, get to gmail sign in and tried to sign in normally , is that restore?
    11-09-2019 05:33 PM
  5. Rutger11's Avatar
    Do you have any backup codes for your Google account that you could use just to get logged in ?
    no dont have any
    i have got loggged in now just wondered why the text message wasnt picked up until I got onto home screen
    11-09-2019 05:34 PM
  6. mustang7757's Avatar
    i just did what i normally do, get to gmail sign in and tried to sign in normally , is that restore?
    If it's from beginning to sign in through set up window?
    11-09-2019 07:11 PM
  7. Rutger11's Avatar
    If it's from beginning to sign in through set up window?
    yeah tried it again but only got the notification code for 2 tier when got to home screen again

    also got message about google detecting ununsual traffic when I was using Samsung browser, is that anything dubious?
    11-10-2019 10:03 AM
  8. mustang7757's Avatar
    yeah tried it again but only got the notification code for 2 tier when got to home screen again

    also got message about google detecting ununsual traffic when I was using Samsung browser, is that anything dubious?
    What's the notification code 2 tier, haven't seen that before , and for unusual trafic for Samsung web might be because everything being set-up see after few days if it pop up again.
    11-10-2019 10:08 AM
  9. Rutger11's Avatar
    What's the notification code 2 tier, haven't seen that before , and for unusual trafic for Samsung web might be because everything being set-up see after few days if it pop up again.
    its to make it safer on gmail
    you have to put you password and phone number in
    11-10-2019 11:55 AM
  10. mustang7757's Avatar
    its to make it safer on gmail
    you have to put you password and phone number in
    Oh ok gotcha that explains why I haven't seen that message before just password and the gmail no 2nd authentication
    11-10-2019 11:59 AM

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