And have you tried calling AA and asking how to get their "tech support" department. (Funny that an airline now needs to supply tech support for their customers.) There may be something different about their network (maybe what B. Diddy said - a captive login page). Or ... they may want to get an S10, set up the way yours is, and find out why S10s don't connect. (That's the reason for betas too - the developers and engineers can't fix a problem unless someone tells them that they have one. QA and QC catch some of the problems, but - old computer saying - once you exceed 10 lines of code, there are errors. And they can't possibly find them all*. So sometimes, users have to let them know that there's a problem.)
*The people who developed the system know that you don't do "that", so they'd never do it to see if doing it breaks anything. Except that 99.999% of the users don't know not to do "that", so they do ... and it breaks.
(My "new" MSI motherboard - which I returned - wouldn't recognize 2 NVMe M.2 SSDs. Each one worked separately. In either slot. But put both of them in and there was only 1 recognized. MSI's response? "not many will usually want to have M.2 OS & M.2 storage setup, usually solution is standard SATA drive for this". You can not make this stuff up. I copied it from their response on their page, and pasted it here. I buy a board with 2 slots, but I can't have a C drive and a D drive? Is it 1919 or 2019? Some developers develop great stuff. Some developers leave their minds at home when they go to work. Then you call them and they think, "Oh! I never thought of that." So maybe AA's engineers "never thought of" something that's preventing these phones from connecting. No one would want to connect an S10 or an iPhone 11 to the entertainment network, so why bother, right? Oh ...)
11-27-2019 03:45 PM