1. qonic's Avatar
    Keep getting a error to play video from my ring doorbell.friend don't have this problem we both didn't subscribe the plan yet any thoughts. I have s10 + and ring 2.
    12-11-2019 10:09 PM
  2. mustang7757's Avatar
    Can try clearing cache and force stop the app
    12-11-2019 10:21 PM
  3. qonic's Avatar
    This s10+ software SUCKS #1, don't get voicemail notifications I have to check it old school #2 can't watch history videos from my ring doorbell. But get this I can replay ring videos on my s8+ .stupid software
    12-16-2019 12:57 AM
  4. methodman89's Avatar
    Ring requires a subscription to see alert videos, except when live.
    12-16-2019 04:32 AM
  5. qonic's Avatar
    I can't even see live recording but on the s8+ I can without the subscription. The subscription is for to save the recordings.
    12-16-2019 11:42 PM
  6. mustang7757's Avatar
    I can't even see live recording but on the s8+ I can without the subscription. The subscription is for to save the recordings.
    Hi , Have you tried my suggestion ?
    12-17-2019 12:03 AM
  7. qonic's Avatar
    Yes! with same issue thanks
    12-29-2019 12:27 AM
  8. mustang7757's Avatar
    Yes! with same issue thanks
    Have you reached out to ring ?
    12-29-2019 12:41 AM
  9. qonic's Avatar
    Yes and ring can see my video's I just can't watch them just have a black screen with spinning circle then error message while trying to play video.i replied to another post on here they have same thing with his note .
    12-29-2019 01:07 AM

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