12-16-2019 04:27 AM
34 12
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  1. CRitter's Avatar
    So far I have been unable to figure out how to add In Case of Emergency (ICE) information to the lock screen. The usual Android methods apparently don't work on the S10 and a few others I have found on the internet don't seem to work either. Any help would be appreciated.

    TIA
    12-14-2019 10:03 PM
  2. mustang7757's Avatar
    This was all I found on my note 10+ click the power button 3 times Adding ICE info to Lock Screen-screenshot_20191214-221418_safety-20assistance.jpeg
    12-14-2019 10:15 PM
  3. CRitter's Avatar
    Thanks, but that is SOS, not ICE info. ICE info is meant to be accessed by EMS personnel and can include critical medical information, like a medical history, deceases, allergies, etc. as well as list of docs and such.
    12-14-2019 10:22 PM
  4. mustang7757's Avatar
    Thanks, but that is SOS, not ICE info. ICE info is meant to be accessed by EMS personnel and can include critical medical information, like a medical history, deceases, allergies, etc. as well as list of docs and such.
    I'm looking on the phone didn't find it
    12-14-2019 10:23 PM
  5. CRitter's Avatar
    The annoying thing is there's a standard sort of way Android phones are suppossed to work with ICE info and how to get to it and how to input it and, of course, Samsung had to come up with something else, whatever that is.
    12-14-2019 10:24 PM
  6. CRitter's Avatar
    My friends in th3e EMS community are NOT impressed. But why not make it HARDER to save a life, instead of sticking with a standard.
    12-14-2019 10:26 PM
  7. mustang7757's Avatar
    The annoying thing is there's a standard sort of way Android phones are suppossed to work with ICE info and how to get to it and how to input it and, of course, Samsung had to come up with something else, whatever that is.
    I remember ICE but cant seem to find it , I'm going look some more .
    12-14-2019 10:26 PM
  8. mustang7757's Avatar
    Ok I found it go to the Lock screen dont use fingerprint or password just swipe up tap emergency and on top emergency contact addAdding ICE info to Lock Screen-screenshot_20191214-223701_call-20settings.jpeg
    12-14-2019 10:38 PM
  9. CRitter's Avatar
    That looks promising, but I am apparently not the brightest. Every time I swipe up it opens to the home screen. I am sure there's something I am missing. Thanks for your help.
    12-14-2019 10:52 PM
  10. mustang7757's Avatar
    That looks promising, but I am apparently not the brightest. Every time I swipe up it opens to the home screen. I am sure there's something I am missing. Thanks for your help.
    So you dont have it locked with a fingerprint or password, pin?
    12-14-2019 10:54 PM
  11. CRitter's Avatar
    Phone was set up for me. Has "phone unlocked by Smart Lock"
    12-14-2019 11:00 PM
  12. CRitter's Avatar
    When that doesn't work I use my PIN
    12-14-2019 11:00 PM
  13. mustang7757's Avatar
    When that doesn't work I use my PIN
    Gotcha smart lock will keep screen unlocked so u get in the phone easier
    12-14-2019 11:04 PM
  14. mustang7757's Avatar
    Its has to have some lock I believe to work
    12-14-2019 11:05 PM
  15. CRitter's Avatar
    So, is there a way to stop it opening so I can set up the ICE info?
    12-14-2019 11:06 PM
  16. mustang7757's Avatar
    So, is there a way to stop it opening so I can set up the ICE info?
    Turn smart unlock off temporarily set up lock screen with pin or password and then put ICE contact
    12-14-2019 11:10 PM
  17. CRitter's Avatar
    Thanks. So, once I get there and tap on Medical Info it says I need to enter that info in Contacts > My Profile... However there is no "My Profile" under Contacts. Do i just create a Contact "My profile"? And, if so, do i do that under the Phone Group or the Google Group?
    12-14-2019 11:20 PM
  18. mustang7757's Avatar
    Thanks. So, once I get there and tap on Medical Info it says I need to enter that info in Contacts > My Profile... However there is no "My Profile" under Contacts. Do i just create a Contact "My profile"? And, if so, do i do that under the Phone Group or the Google Group?
    You create your profile , and add few your emergency contacts.
    12-14-2019 11:24 PM
  19. CRitter's Avatar
    Unfortunately, that doesn't appear to work as there's no "Emergency Medical Information" option when I create "My Profile"

    Adding ICE info to Lock Screen-screenshot_20191215-064522_contacts.jpg
    12-15-2019 08:50 AM
  20. Gayle Lynn's Avatar
    I bought this

    Quick access to medical information from your lock screen.
     • Emergency alert feature to send SMS in one click (with your estimated location).
     • Direct emergency contacts call from the lock screen without having to unlock.

    https://play.google.com/store/apps/d...=app.medicalid

    We recommend that you try out the free version before purchasing the premium. Indeed, the app may not work properly on some devices running a customized Android version or making use of apps that "clean up" or kill others apps. The same may apply to devices with specific security settings.
    12-15-2019 09:54 AM
  21. mustang7757's Avatar
    Unfortunately, that doesn't appear to work as there's no "Emergency Medical Information" option when I create "My Profile"

    Click image for larger version. 

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    You have to enter that information
    12-15-2019 10:32 AM
  22. CRitter's Avatar
    You have to enter that information
    There's no place to enter it. There's no "Emergency medical information" option when I create a "My Profile" contact, something that is apparently incldued if My profile is there. So, how do I get the original My profile that was supposed to be there back? TIA
    12-15-2019 10:37 AM
  23. mustang7757's Avatar
    There's no place to enter it. There's no "Emergency medical information" option when I create a "My Profile" contact, something that is apparently incldued if My profile is there. So, how do I get the original My profile that was supposed to be there back? TIA
    I believe in the contract app you can set this up
    12-15-2019 10:41 AM
  24. CRitter's Avatar
    Not that I can find anywhere in Contacts
    12-15-2019 11:40 AM
  25. mustang7757's Avatar
    Not that I can find anywhere in Contacts
    When your in contact you have to edit the person and scroll down to "Starred in Android" select emergency as the contact
    12-15-2019 12:14 PM
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