01-13-2020 07:49 PM
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  1. Dee74's Avatar
    Dee74
    I downloaded and installed the Verizon January update. The update deleted all of my website shortcuts I had saved to my phone's home screen. Why did this happen? Did this happen to anyone else? Just wondering, this has never happened in past updates.
    01-12-2020 06:06 PM
  2. 1raygin's Avatar
    1raygin
    Sorry that happened to you. It did not happen on my unlocked S10 using the AT&T network.
    01-12-2020 10:44 PM
  3. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    I flashed the updates through Odin and didn't lose mine , I'm really surprised . Anything unusual happend during the update?
    Laura Knotek likes this.
    01-12-2020 10:49 PM
  4. Laura Knotek's Avatar
    Laura Knotek
    Moderator Captain
    That's really odd. I have Verizon and got the update yesterday. I didn't lose anything. I did nothing, just have my phone set to update between 2am and 4am and woke up to a notification that it updated, but nothing looked different.
    mustang7757 and TNRonin like this.
    01-12-2020 11:04 PM
  5. Dee74's Avatar
    Dee74
    This has never happened before. The only unusual thing I noticed before installing the update is the little Android guy emoji was at the corner of each web link (wish I took a screenshot) on my home screen. After I installed the update the phone restarted and all of the links were gone.
    01-13-2020 01:41 PM
  7. bkeaver's Avatar
    bkeaver
    I've never had a security update delete anything???...
    01-13-2020 07:14 PM
  8. djm1947's Avatar
    djm1947
    Originally Posted by bkeaver
    I've never had a security update delete anything???...
    Me either and I download the security update each month.
    01-13-2020 07:49 PM
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