1. cosmocult's Avatar
    Hi, I wonder if my ultra-wider camera is broken? The pictures of the ultra-wide camera look super blurry, even under good light conditions. I attachedd a 25 % crop of a picture taken with the ultra-wide camera, and for comparison a crop with the same field of view taken with the standard wirde camera.

    The focus of the ultra-wide camera should be fixed to infinity, correct? But maybe it's broken and fixed to smaller distance?
    Or is it rather a compression problem, because the file size is about the same?
    Attached Thumbnails S10e ultra-wide camera like aquarelle painting-s10e_ultrawide_sun_25percent.jpg   S10e ultra-wide camera like aquarelle painting-s10e_wide_sun_crop.jpg  
    06-10-2021 08:00 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Just checking -- the lenses are completely clean, right?
    06-10-2021 08:06 PM
  3. mustang7757's Avatar
    Hi, welcome to AC!

    In your camera settings do you have ultra mode shape correction toggle on?S10e ultra-wide camera like aquarelle painting-screenshot_20210610-211005_camera.jpg
    06-10-2021 08:11 PM
  4. cosmocult's Avatar
    Yes I cleaned the camera glass with a wet tissue. And yes, the ultra wide shape corrected is turned on.
    06-10-2021 08:20 PM
  5. cosmocult's Avatar
    I took another two pictures, this time with the ultra wide shape correction turned off, but no change. See attachment for comparison between ultra-wide camera and wide camera. The picture taken with the ultra-wide camera is still extremly blurry. Can this be a compression problem, not really right?
    Attached Thumbnails S10e ultra-wide camera like aquarelle painting-s10e_utrawide_home.png   S10e ultra-wide camera like aquarelle painting-s10e_wide_home.png  
    06-10-2021 08:35 PM
  6. mustang7757's Avatar
    Yes I cleaned the camera glass with a wet tissue. And yes, the ultra wide shape corrected is turned on.
    Maybe we see any members with same Device can chime in , I have the Note 20u I can test but I believe different sensors
    06-10-2021 08:35 PM
  7. mustang7757's Avatar
    What about turning screen optimizer off?
    06-10-2021 08:37 PM
  8. cosmocult's Avatar
    Do you mean the scene optimizer? If yes, I tried, but the same result.
    06-10-2021 09:03 PM
  9. mustang7757's Avatar
    Do you mean the scene optimizer? If yes, I tried, but the same result.
    Yeah
    06-10-2021 09:08 PM
  10. mustang7757's Avatar
    Try it in safe mode just Incase
    06-10-2021 09:09 PM
  11. cosmocult's Avatar
    I even tried a complete factory reset, no change. So, is it normal that the ultra-wide camera of the s10e is so blurry (maybe compression), or is the camera broken. I need to know if it is normal or not, so I could still return the phone.
    06-10-2021 10:04 PM
  12. mustang7757's Avatar
    I even tried a complete factory reset, no change. So, is it normal that the ultra-wide camera of the s10e is so blurry (maybe compression), or is the camera broken. I need to know if it is normal or not, so I could still return the phone.
    I can't say for sure on the s10e , maybe test one in carrier store?
    06-10-2021 11:05 PM

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