Unlocked Samsung Galaxy S10e not getting updates linked to At&t

  • Thread starter Android Central Question
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Android Central Question

I have an unlocked Samsung Galaxy S10e that was previously an at&t phone. Now it's not getting any updates here in Canada, stuck on Android 9. Any suggestions?
 

Chris Atkins3

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Dec 4, 2015
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I had the same problem here with an att prepaid sim card. You just have to keep trying to update it and it'll happen. Try once a day and eventually it'll update or you'll have to find someone with an att simcard and put in your phone and update it. After a week or so I finally got the update to android 11 but I still don't get the security updates 😬
 

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