1. LadyDi's Avatar
    Hello,

    I'm using older Samsung Gear watches:

    Galaxy Gear SM V700 (camera on side of band)
    Gear 2 (camera on face)
    Gear S (widest and fatter screen)
    Gear S2 Classic.

    I have had every single one paired with the S10e for over a week. A week (give or take) later, the SM V700 went back to the bluetooth and NFC pairing screen. It refuses to pair again.

    Here's what I've done so far:

    Clear the bluetooth cache
    Clear the network settings.
    Uninstall all Gear Wearables and Gear related apps
    Re-Install all of the necessary Gear related apps.
    Shut phone off and on, rebooted, and re-started and turned completely off again.
    Uninstall all watches and exclusively added SM V700 by itself
    Went into T-Mobile for help (2 different locations, last locations got it connected)
    Went into UBreakIFix (as directed by Samsung support) for help and they were clueless this watch exists
    Spent oodles of time on Samsung Tech support
    Tweeted and DM'd Samsung Support with no real help there

    Please do not suggest upgrading the watch as I have had this one connected but it disconnected somehow.
    Please don't suggest connecting it to another S10 phone as a S10+ owner has it connected to his watch.
    And no, I did not consider rooting it it nor using Kies (if it's even possible)

    Thank you for any help/thoughts you can provide.

    PS - it was last used on a Note 5 and all of the warthes worked on the Note 5 for over 2 years.

    The SM V700 is seen by the bluetooth app and the Gear app but times out connecting to the phone.
    09-08-2019 12:44 PM
  2. Rukbat's Avatar
    Remove the watch from the S10's Bluetooth list. Remove the S10 from the watch's Bluetooth list. You should get a request to pair them. Do it.
    09-08-2019 04:05 PM
  3. LadyDi's Avatar
    Guess what?I had to use Samsung Kies to get them to pair. It was reverted back to the factor OS on the watch and the new Gear Manager was like HUH?? Haha. Now, Samsung Health won't gets steps from the watch. Connects but doesn't transmit data. Ugh
    09-13-2019 02:40 AM

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