06-04-2015 08:50 PM
tools
  1. AC Question's Avatar
    AC Question
    I installed new sophos app on android samsung s2. Was asked to enter an alpha- numeric password of 4 or more characters but after entering pw the phone display timed out..screen blanked then was asked to enter pw but only numeric characters highlighted as available not alpha characters so unable to enter my pw which has a mixture of both.
    I would appreciate any help in how to sort or circumvent access the phone.

    Sophos app version 5.0.1515
    06-04-2015 08:50 PM
« Can you help figure out what's wrong with my Galaxy S II? | Clean Master tells me on its main screen that my storage is full but it's not. What should I do? »

Similar Threads

  1. Can't find music/radio streaming app
    By Saleh Almutar in forum Samsung Gear S
    Replies: 1
    Last Post: 06-08-2015, 11:10 AM
  2. Does the S6 have the Active Display notification like other androids
    By jaymzb0nd in forum Samsung Galaxy S6
    Replies: 4
    Last Post: 06-07-2015, 06:47 PM
  3. How do I check to see what all is stored on my SD card before a factory reset?
    By techno542 in forum General Help and How To
    Replies: 1
    Last Post: 06-06-2015, 12:36 AM
  4. How can I restore my Samsung Galaxy S4?
    By garrysull in forum Samsung Galaxy S4
    Replies: 0
    Last Post: 06-04-2015, 07:40 PM
  5. How to forward a text message to an email?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-04-2015, 07:39 PM
LINK TO POST COPIED TO CLIPBOARD