1. AC Question's Avatar
    I installed new sophos app on android samsung s2. Was asked to enter an alpha- numeric password of 4 or more characters but after entering pw the phone display timed out..screen blanked then was asked to enter pw but only numeric characters highlighted as available not alpha characters so unable to enter my pw which has a mixture of both.
    I would appreciate any help in how to sort or circumvent access the phone.

    Sophos app version 5.0.1515
    06-04-2015 08:50 PM

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