1. AC Question's Avatar
    My screen is stuck on the Boost mobile logo, and my computer recognizes the device as a modem but I cannot open it to view any files.
    10-29-2015 11:39 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if you can boot into Recovery and wipe the cache partition: http://forums.androidcentral.com/sam...2-s3-tab2.html. If that doesn't help, try a new or different battery. The computer won't be able to read the phone's internal storage unless the phone successfully boots up.
    10-29-2015 06:39 PM

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