1. Bluefield's Avatar
    My s2 has a problem where the screen comes on by itself after you've locked it. I've tried uninstalling apps that might be triggering it, but to no avail. Also done a factory reset but no joy. The other thing is the handset can't be switched off. It just keeps restarting until the battery drains. Has anyone heard of this?
    08-20-2016 08:42 PM
  2. B. Diddy's Avatar
    Just to be sure--you're talking about a Galaxy S II phone, and not the Galaxy Tab S2, right?

    Are you able to boot into Recovery and wipe the cache partition? http://forums.androidcentral.com/sam...2-s3-tab2.html. If that doesn't help (or if you're unable to get it to work), then I'd wonder about a faulty Power button.
    08-21-2016 05:31 AM
  3. Bluefield's Avatar
    Thanks for the advice, and yes, it's the phone. I tried the cache wipe, but it's still doing it. Will monitor it for a week, or so. Maybe it is the power button, although the action on it seems ok. Thanks again.
    08-21-2016 09:37 AM
  4. B. Diddy's Avatar
    As a workaround for powering off, you can always remove the battery. Does it restart on its own after you reinsert the battery?

    Another way to force a shutdown is to press and hold Power and Vol Down for about 15-20 seconds.
    08-22-2016 05:35 AM
  5. Bluefield's Avatar
    I didn't know about the power/vol down method. I'll try that from now on instead of removing the battery.
    B. Diddy likes this.
    08-30-2016 06:32 PM

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