06-20-2020 10:42 PM
52 123
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  1. Kizzy Catwoman's Avatar
    It depends on what you are referring to as a QC issue. The camera bump protruding is not a QC issue. That a design issue and it's not the first time that an OEM has made a protruding lens. Granted, this is a large one, but if people are dropping it and breaking it there isn't much to be said except don't drop it or protect it.

    If we are referring to a design flaw in which the glass is breaking spontaneously on it's own that would certainly be a QC issue.

    I'm still not convinced that all of these are breaking on their own. It is quite possible that if someone doesn't remember dropping it that something pressed up against the glass and cracked it.
    I was referring to the cracking. The design is still hideous though.
    05-14-2020 05:45 PM
  2. Mike Dee's Avatar
    I was referring to the cracking. The design is still hideous though.
    I think most of the current ones are. Current iPhone, Pixel and others, but I guess we could say Ultra is the mother of them all.
    vimagreg likes this.
    05-14-2020 06:13 PM
  3. felloffthetruck's Avatar
    My camera is sounding looser and louder by the day. Hope this thing don't take a crap.
    05-14-2020 09:54 PM
  4. Mike Dee's Avatar
    My camera is sounding looser and louder by the day. Hope this thing don't take a crap.
    Are you referring to the noise it makes when you shake the device? That's the image stabilization and normal.
    05-14-2020 10:29 PM
  5. felloffthetruck's Avatar
    Are you referring to the noise it makes when you shake the device? That's the image stabilization and normal.
    Yes, but mine seems to be getting louder.
    AmyC76 likes this.
    05-15-2020 08:28 PM
  6. AmyC76's Avatar
    Yes, but mine seems to be getting louder.
    Ok then I'm not the only one who thinks this.
    felloffthetruck likes this.
    05-15-2020 08:37 PM
  7. donm527's Avatar
    No, you're not...

    https://forums.androidcentral.com/sa...tle-ultra.html

    Ok then I'm not the only one who thinks this.
    05-15-2020 09:16 PM
  8. donm527's Avatar
    Actually I remember seeing a vid about the periscope system and how it actually has adjustable sliding lenses within the system and when I read about the noise issue, my thought is that it may not be the OIS but that sliding mechanism inside that periscope system.

    I found the video and you can see that sliding periscope system if you forward to the 2 minute mark.

    It makes more sense the louder slapping noise especially when shaking it side to side.

    I wonder if constantly shaking it like that or if you run with your phone or mount it on a motorcycle if you end up rattling that periscope system broken eh??

    05-15-2020 09:23 PM
  9. Mike Dee's Avatar
    How often to you shake your phone to see if it rattles? I've only ever noticed when it was first brought up. This happens even on dedicated cameras. I don't walk around shaking my phone and never notice it.
    05-15-2020 09:26 PM
  10. bkeaver's Avatar
    This happens every time a issue is pointed out. Everyone hyper focus's on something they otherwise wouldn't even notice. It is one of the annoying things that these discussions bring in a forum setting.
    05-16-2020 07:16 AM
  11. vimagreg's Avatar
    I think most of the current ones are. Current iPhone, Pixel and others, but I guess we could say Ultra is the mother of them all.
    Honestly, I cannot see a single phone nowadays which I can call a good looking one. Zero. I really miss the old experimental phone designs. Maybe with maturation of flexible displays, but...
    05-16-2020 07:17 AM
  12. Mike Dee's Avatar
    Honestly, I cannot see a single phone nowadays which I can call a good looking one. Zero. I really miss the old experimental phone designs. Maybe with maturation of flexible displays, but...
    Phones are pretty boring looking. Flexible displays don't do anything for me.
    the_boon likes this.
    05-16-2020 12:06 PM
  13. the_boon's Avatar
    Honestly, I cannot see a single phone nowadays which I can call a good looking one. Zero. I really miss the old experimental phone designs. Maybe with maturation of flexible displays, but...
    So...not even the UniHertz Titan?

    or F(x) Tec Pro 1?

    or Cosmo Communicator?
    05-16-2020 08:05 PM
  14. AmyC76's Avatar
    Well super neat, guess what shattered today from being in my pocket.
    06-20-2020 12:28 PM
  15. Mike Dee's Avatar
    Well super neat, guess what shattered today from being in my pocket.
    Camera, screen?
    06-20-2020 12:36 PM
  16. AmyC76's Avatar
    Camera, screen?
    Back camera. Normal and zoom seems like the cracks don't have much effect with the pictures. To take a wide pic...mmmm looks like either its raining really hard or the heavens have opened up. Guess I'll be calling Samsung care plus. I never dropped it so I'm super confused. It was in a pocket of my jacket but with nothing else.
    06-20-2020 01:02 PM
  17. AmyC76's Avatar
    Exhibit A & B lol
    06-20-2020 01:09 PM
  18. donm527's Avatar
    Ugh!! Sorry to hear and see... but thanks for providing the pic. Looks just like the other pics posted. As mysterious as Alien field circles.

    I'd definitely add yourself to this ongoing thread on the Samsung Community Forum to keep the Pressure on Samsung. Unfortunately it still sounds like Samsung will say "user induced" because it's a crack so you may have to rely on your own phone insurance??

    (Edit: Link fixed)

    https://us.community.samsung.com/t5/...154527/page/38

    As well as our own thread here eh??

    https://forums.androidcentral.com/sa...ml#post6806333

    So maybe you'll go with a Note 20+ with this situation?? Maybe it was fate tellin ya... Note 20+

    Ugh, I just hope they found out the issue and resolved it with the Note 20+ camera system.

    Keep us updated.

    Exhibit A & B lol[IMG=640x311]https://uploads.tapatalk-cdn.com/20200620/b57bfa08d944905d5da5abfd320104b5.jpg[/url][IMG=640x311]https://uploads.tapatalk-cdn.com/20200620/a863ac8937e0517f5e1cb7c4edbf209f.jpg[/url]
    06-20-2020 01:34 PM
  19. Mike Dee's Avatar
    Back camera. Normal and zoom seems like the cracks don't have much effect with the pictures. To take a wide pic...mmmm looks like either its raining really hard or the heavens have opened up. Guess I'll be calling Samsung care plus. I never dropped it so I'm super confused. It was in a pocket of my jacket but with nothing else.
    That's awful. So far mine had been OK and I've even dropped it.
    06-20-2020 02:41 PM
  20. DUTCH VanAtlanta's Avatar
    Even with the heavy duty Otterbox Defender case, that camera area is still very exposed - even to laying it down on an uneven surface.
    06-20-2020 03:39 PM
  21. buzzy3970's Avatar
    I don't want to talk about how many times I've dropped my phone front and back without it getting cracked. I never use to be clumsy until now
    That's awful. So far mine had been OK and I've even dropped it.
    06-20-2020 03:43 PM
  22. Mike Dee's Avatar
    Even with the heavy duty Otterbox Defender case, that camera area is still very exposed - even to laying it down on an uneven surface.
    Aren't all cameras exposed? My UAG case is fairly recessed so nothing would damage it unless it was protruding into the recessed area.
    06-20-2020 06:37 PM
  23. Mike Dee's Avatar
    I don't want to talk about how many times I've dropped my phone front and back without it getting cracked. I never use to be clumsy until now
    I'm not wearing shirts with front pockets these days but I sometimes dropped devices by leaning over.
    06-20-2020 06:38 PM
  24. DUTCH VanAtlanta's Avatar
    Aren't all cameras exposed? My UAG case is fairly recessed so nothing would damage it unless it was protruding into the recessed area.
    Yes, but the S20 Ultra has a whole lot more exposed camera surface than a lot of phones; and, as a result, is much more prone to catastrophe.
    06-20-2020 06:47 PM
  25. Mike Dee's Avatar
    Yes, but the S20 Ultra has a whole lot more exposed camera surface than a lot of phones; and, as a result, is much more prone to catastrophe.
    Yes, it is a bit intimidating
    06-20-2020 06:57 PM
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