1. andee1517's Avatar
    I use Next SMS for texting. After awhile, I decided having a sound notification was annoying so I went to Apps under Settings and changed Notification to Silent. All was good until about a week ago when I started getting sound notifications again. Went in and checked and sure enough it had reverted back to Alert. This has now happened constantly over the last week and have no idea why. Has this happened to anyone else? I even checked in the settings in the app and no issues there. Am I missing something?
    05-19-2020 06:48 PM
  2. mustang7757's Avatar
    Did the app get a update? Possibly changed it back from silent to sound .
    amyf27 likes this.
    05-19-2020 07:22 PM
  3. andee1517's Avatar
    Did the app get a update? Possibly changed it back from silent to sound .
    The sound setting in the app itself has always shown Silent. Under Settings for the phone itself, keeps changing to Alert even though I keep going back and changing to Silent. It is so annoying! 😡😡
    Attached Thumbnails App sound setting keeps changing automatically-3410.jpg  
    05-19-2020 07:37 PM
  4. amyf27's Avatar
    I use Next SMS for texting. After awhile, I decided having a sound notification was annoying so I went to Apps under Settings and changed Notification to Silent. All was good until about a week ago when I started getting sound notifications again. Went in and checked and sure enough it had reverted back to Alert. This has now happened constantly over the last week and have no idea why. Has this happened to anyone else? I even checked in the settings in the app and no issues there. Am I missing something?
    Also, did you try to clear the cache in the app? Sometimes force closing it as well can help.
    05-19-2020 07:37 PM
  5. andee1517's Avatar
    Also, did you try to clear the cache in the app? Sometimes force closing it as well can help.
    I think I did that when the problem first started but couldn't hurt to try again. Appreciate the responses. Thanks.
    amyf27 likes this.
    05-19-2020 07:49 PM
  6. amyf27's Avatar
    I think I did that when the problem first started but couldn't hurt to try again. Appreciate the responses. Thanks.
    Last resort uninstall and reinstall
    05-19-2020 07:50 PM
  7. mustang7757's Avatar
    The sound setting in the app itself has always shown Silent. Under Settings for the phone itself, keeps changing to Alert even though I keep going back and changing to Silent. It is so annoying!
    More sub menus , look for new messages tap and turn silent soundApp sound setting keeps changing automatically-screenshot_20200519-210412_settings.jpeg
    05-19-2020 08:05 PM
  8. andee1517's Avatar
    More sub menus , look for new messages tap and turn silent soundClick image for larger version. 

Name:	Screenshot_20200519-210412_Settings.jpeg 
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    There are a few choices but nothing for New Messages. One choice is Default which I am assuming is the same as saying New Messages because that is the one that keeps changing automatically.
    05-19-2020 08:20 PM
  9. andee1517's Avatar
    Thanks.
    mustang7757 likes this.
    05-19-2020 08:27 PM
  10. mustang7757's Avatar
    Thanks.
    Nothing like my screen shot incoming message or new message?
    Top is stock Samsung, bottom is Google App sound setting keeps changing automatically-screenshot_20200519-213002_settings.jpegApp sound setting keeps changing automatically-screenshot_20200519-212942_settings.jpeg
    05-19-2020 08:31 PM
  11. mustang7757's Avatar
    I just download the app , looks like you have to go inside the app settings and choose sound or not .App sound setting keeps changing automatically-screenshot_20200519-213607_next-20sms.jpeg
    Laura Knotek likes this.
    05-19-2020 08:37 PM
  12. andee1517's Avatar
    I just download the app , looks like you have to go inside the app settings and choose sound or not .Click image for larger version. 

Name:	Screenshot_20200519-213607_Next%20SMS.jpeg 
Views:	9 
Size:	32.3 KB 
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    Not like your screenshots. Like attached and all the other choices are set to Silent and never change. The Sound option in the app itself is set to Silent and never changes
    Attached Thumbnails App sound setting keeps changing automatically-3411.jpg  
    05-19-2020 08:43 PM
  13. mustang7757's Avatar
    Not like your screenshots. Like attached and all the other choices are set to Silent and never change. The Sound option in the app itself is set to Silent and never changes
    Gotcha, then try clearing data catch and force stop , if still happening probably bug for that app
    Laura Knotek likes this.
    05-19-2020 08:49 PM
  14. andee1517's Avatar
    Gotcha, then try clearing data catch and force stop , if still happening probably bug for that app
    👍👍👍
    mustang7757 likes this.
    05-19-2020 09:01 PM

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