1. Theot's Avatar
    Sometimes on my S20 I can tap the spot I want to tap several times and yet either nothing will happen, or it activates a different spot on the screen. For example, trying to hit the back button on the browser it kept tapping next to it and giving me the menu, or trying to set an alarm and scroll the minute dial/wheel and it would only move the hour one. It honestly seems to be very hit or miss. I thought maybe it was a software issue, so I did a factory reset and it still happens. Anyone else seen this kind of issue? I've only had it a couple months but sometimes it just won't respond or doesn't respond correctly.
    09-16-2020 09:05 AM
  2. cknobman's Avatar
    I'm not having any issues like that with my S20.

    But you are under warranty and I'd suggest seeing if you can get it swapped out.
    09-16-2020 03:13 PM
  3. mustang7757's Avatar
    Sometimes on my S20 I can tap the spot I want to tap several times and yet either nothing will happen, or it activates a different spot on the screen. For example, trying to hit the back button on the browser it kept tapping next to it and giving me the menu, or trying to set an alarm and scroll the minute dial/wheel and it would only move the hour one. It honestly seems to be very hit or miss. I thought maybe it was a software issue, so I did a factory reset and it still happens. Anyone else seen this kind of issue? I've only had it a couple months but sometimes it just won't respond or doesn't respond correctly.
    You using a screen protector?
    09-16-2020 03:22 PM
  4. Theot's Avatar
    You using a screen protector?
    just the one that came on it
    09-16-2020 03:24 PM
  5. mustang7757's Avatar
    just the one that came on it
    Get a back up protector so you can take it off and test it
    09-16-2020 03:43 PM

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