1. Android Central Question's Avatar
    Hi,
    I just got this Galaxy s20 last week and transferred my OnePlus 6T data to it, I did have another alarm app called Alarmy but I've uninstalled that to see if it was the issue and it wasn't.
    Everyday at 7am an alarm goes off but there's no notification and no way to stop it, so I have to restart my phone. After I've restarted theres no notification log from any apps at the time that the alarm went off so not sure where its coming from?! Even in silent mode it still rings and the only way I can stop it is to switch my phone off. I checked Alarmy before I uninstalled and had no alarms set at the time, no reminders on my calendar and no currently set alarms. I don't think I've even ever set one for 7am! Any advice would be really appreciated
    09-30-2020 01:11 AM
  2. Kizzy Catwoman's Avatar
    Hi there. Put the phone into safe mode before you go to sleep and see if it still goes off. If it doesn't then it is a third party app. If it does it is a system app. Let us know the outcome.

    The process for turning on Safe mode is as follows:

    Press and hold the Power button.

    Tap and hold Power off.

    When the Reboot to safe modeprompt appears, tap again or tap OK.

    Your device will then restart and it will say “Safe mode” in the bottom-left corner.


    Please register for an account so we can help you further. With a guest account, you can't reply. Thanks

    https://forums.androidcentral.com/sh...d.php?t=409154
    B. Diddy likes this.
    09-30-2020 01:46 AM
  3. mustang7757's Avatar
    I'm thinking maybe something transferred over from 1+6t , try going settings >general management >reset>reset settings see how that works out .
    09-30-2020 09:00 AM
  4. mustang7757's Avatar
    [Moved to s20 forums for specific traffic]
    09-30-2020 09:01 AM
  5. Izzie cosgrove's Avatar
    Hi there. Put the phone into safe mode before you go to sleep and see if it still goes off. If it doesn't then it is a third party app. If it does it is a system app. Let us know the outcome.

    The process for turning on Safe mode is as follows:

    Press and hold the Power button.

    Tap and hold Power off.

    When the Reboot to safe modeprompt appears, tap again or tap OK.

    Your device will then restart and it will say “Safe mode” in the bottom-left corner.


    Please register for an account so we can help you further. With a guest account, you can't reply. Thanks

    https://forums.androidcentral.com/sh...d.php?t=409154
    My alarm did not go off in safe mode! I think it must be something from the one plus. I've clicked reset settings as suggested by Mustang and will see how this goes. Thanks both for your help
    mustang7757 and KPMcClave like this.
    10-01-2020 03:20 AM
  6. 11B1P's Avatar
    Try asking Bixby to turn off all your alarms
    KPMcClave likes this.
    10-01-2020 08:14 AM
  7. mustang7757's Avatar
    My alarm did not go off in safe mode! I think it must be something from the one plus. I've clicked reset settings as suggested by Mustang and will see how this goes. Thanks both for your help
    Hi , welcome to AC!
    Let us know!
    KPMcClave and Izzie cosgrove like this.
    10-01-2020 09:19 AM
  8. Coop61's Avatar
    Check in the clock app under the alarm setting.
    10-01-2020 06:52 PM
  9. Izzie cosgrove's Avatar
    I'm thinking maybe something transferred over from 1+6t , try going settings >general management >reset>reset settings see how that works out .
    I tried this and unfortunately it still went off at 7am just now!!! Its so loud as well, even though my sound setting is very low, it still performed the alarm in full volume. Nothing on the notification log and no alarms set in the clock. Very confusing but nothing seems to have worked yet except safe mode, so we know it is third party related
    mustang7757 likes this.
    10-02-2020 01:01 AM
  10. Izzie cosgrove's Avatar
    Try asking Bixby to turn off all your alarms
    She said "all of your alarms are already switched off" and showed me my usual alarms (none of which are at 7am! ><)
    10-02-2020 01:03 AM
  11. mustang7757's Avatar
    I tried this and unfortunately it still went off at 7am just now!!! Its so loud as well, even though my sound setting is very low, it still performed the alarm in full volume. Nothing on the notification log and no alarms set in the clock. Very confusing but nothing seems to have worked yet except safe mode, so we know it is third party related
    Thanks for updating, yeah its gotta be a 3rd party app installed.
    Try uninstall some recent ones first.
    10-02-2020 01:04 AM
  12. Izzie cosgrove's Avatar
    Thanks for updating, yeah its gotta be a 3rd party app installed.
    Try uninstall some recent ones first.
    When you say recent.. they all installed at the same time through the switch app. And there are a lot, I deleted the third party alarm app (after deleting the alarms inside), and the old notes app.. could it be something completely unrelated like a game? Or would it only be something that has the function of an alarm? I really can't think what app it could be haha
    10-02-2020 01:29 AM
  13. mustang7757's Avatar
    When you say recent.. they all installed at the same time through the switch app. And there are a lot, I deleted the third party alarm app (after deleting the alarms inside), and the old notes app.. could it be something completely unrelated like a game? Or would it only be something that has the function of an alarm? I really can't think what app it could be haha
    Could be a game app , you'll have to try one by one or few at a time , its not easy but have to eliminate.
    10-02-2020 01:44 AM
  14. Stanley Kubrick's Avatar
    Never, and I mean NEVER is it a good idea to allow backed up apps to automatically reinstall themselves when switching to a new phone. I am not talking about DATA but even then you are taking a chance. Although Android has been around for many years we are still walking with the dinosaurs when it comes to backups and moving to a new phone...especially from a different OEM. Since you have already done the dirty deed...just uninstall the apps and reinstall them from scratch. The chances of finding what rogue piece of software is causing this are infinitesimal. It's up to you. By the way, for reference I worked for over 25 years as an IT Systems Engineer...so....
    10-03-2020 01:20 PM
  15. Izzie cosgrove's Avatar
    Never, and I mean NEVER is it a good idea to allow backed up apps to automatically reinstall themselves when switching to a new phone. I am not talking about DATA but even then you are taking a chance. Although Android has been around for many years we are still walking with the dinosaurs when it comes to backups and moving to a new phone...especially from a different OEM. Since you have already done the dirty deed...just uninstall the apps and reinstall them from scratch. The chances of finding what rogue piece of software is causing this are infinitesimal. It's up to you. By the way, for reference I worked for over 25 years as an IT Systems Engineer...so....
    I deleted as many as I did not need anytime soon (probably about 6-8) and it has stopped!! Success! I didn't know it was so bad to switch like that, surprised the phone shop suggested I do it from my oneplus to a Samsung if it is bad for the phone. Oh well at least its fixed
    B. Diddy likes this.
    10-06-2020 10:08 AM
  16. mustang7757's Avatar
    I deleted as many as I did not need anytime soon (probably about 6-8) and it has stopped!! Success! I didn't know it was so bad to switch like that, surprised the phone shop suggested I do it from my oneplus to a Samsung if it is bad for the phone. Oh well at least its fixed
    Glad it's good now !
    10-06-2020 10:11 AM
  17. 11B1P's Avatar
    I deleted as many as I did not need anytime soon (probably about 6-8) and it has stopped!! Success! I didn't know it was so bad to switch like that, surprised the phone shop suggested I do it from my oneplus to a Samsung if it is bad for the phone. Oh well at least its fixed
    Congrats. Now install one, one a day until you track down the culprit.
    10-07-2020 09:40 PM

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