1. Kilroy672's Avatar
    I just installed the newest T-mobile software update this morning and after it was all completed all my icons disappeared. They are still in the app drawer but missing from the homescreen. I have to place one app at a time. This is a first time I've ever seen this. Could it be a bad install? I even restarted it and same result.
    10-22-2020 02:59 PM
  2. B. Diddy's Avatar
    You're not using a 3rd party launcher, are you?
    10-22-2020 03:12 PM
  3. missy8787's Avatar
    Is it stock android or custome? I just update mine and have tmobile and it was fine kept my icons on the homescreen.
    10-22-2020 03:20 PM
  4. Kilroy672's Avatar
    You're not using a 3rd party launcher, are you?
    Nope not at all.
    10-22-2020 03:27 PM
  5. Kilroy672's Avatar
    Is it stock android or custome? I just update mine and have tmobile and it was fine kept my icons on the homescreen.
    Its stock as you can get.
    10-22-2020 04:01 PM
  6. mustang7757's Avatar
    10-22-2020 04:16 PM
  7. Kilroy672's Avatar
    Was this OTA update ?
    Yes. It downloaded overnight all I had to do was restart to install. Forgot all about that there was a update for this.
    10-22-2020 04:48 PM
  8. mustang7757's Avatar
    Yes. It downloaded overnight all I had to do was restart to install. Forgot all about that there was a update for this.
    You know if it was over Wi-Fi or data?
    10-22-2020 04:51 PM
  9. Mike Dee's Avatar
    I just installed the newest T-mobile software update this morning and after it was all completed all my icons disappeared. They are still in the app drawer but missing from the homescreen. I have to place one app at a time. This is a first time I've ever seen this. Could it be a bad install? I even restarted it and same result.
    Can you restore your settings from a Samsung backup?
    10-22-2020 04:52 PM
  10. Kilroy672's Avatar
    You know if it was over Wi-Fi or data?
    Wifi in our house. Never had a bad experience before with T-mobile updates
    10-22-2020 04:53 PM
  11. mustang7757's Avatar
    Wifi in our house. Never had a bad experience before with T-mobile updates
    Its strange it would do that , but for most part everything else seems ok ?
    10-22-2020 05:02 PM
  12. Kilroy672's Avatar
    Its strange it would do that , but for most part everything else seems ok ?
    Yeah everything seems fine except to rearrange the homescreen again.
    10-22-2020 05:14 PM
  13. mustang7757's Avatar
    Yeah everything seems fine except to rearrange the homescreen again.
    If you had a backup through smart switch or Samsung cloud you can restore home screen
    10-22-2020 05:27 PM
  14. Kilroy672's Avatar
    If you had a backup through smart switch or Samsung cloud you can restore home screen
    I tried and didn't work. But that's ok, I can rearrange myself.
    10-22-2020 07:54 PM
  15. mustang7757's Avatar
    I tried and didn't work. But that's ok, I can rearrange myself.
    Strange it didn't work, ok cool
    10-22-2020 09:17 PM

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