1. andog88's Avatar
    hey, so just got the s20 two days ago blown away, best phone hands down and im coming from iPhone x. so I'm in construction with my dad and we send each other progress pics and vids all the time, he has iPhone se, and he sent me a video today and it was small and pretty darn blurry. I also received a video from my wife of my son and she has iPhone xs. Both videos were tiny and blurry. Looked like it was taken on a flip phone. How can I fix this? This is something where it'll make me go get an iPhone (which I DONT want to do) help?
    10-24-2020 09:22 PM
  2. B. Diddy's Avatar
    It's probably because the videos are sending as MMS, which has a very small attachment size limit (about 1 MB for most carriers) -- so a video that is compressed down to 1 MB will be very low-res. This is one of the limitations of sending a video from iPhone to Android -- there's no iMessage on Android (iMessage can handle full res video). Alternatives include having them upload the video to some place like YouTube and sharing the link privately, or using another messaging platform like Telegram (which both of you would have to be on).
    kct1975 likes this.
    10-24-2020 09:59 PM
  3. kct1975's Avatar
    It's probably because the videos are sending as MMS, which has a very small attachment size limit (about 1 MB for most carriers) -- so a video that is compressed down to 1 MB will be very low-res. This is one of the limitations of sending a video from iPhone to Android -- there's no iMessage on Android (iMessage can handle full res video). Alternatives include having them upload the video to some place like YouTube and sharing the link privately, or using another messaging platform like Telegram (which both of you would have to be on).
    Just to add to your suggestions...

    The shared videos can be synced with or uploaded to Google Photos, which works with both Android devices and iPhones

    Yet another option would be uploading the videos to a cloud storage such as Google Drive, One Drive, Dropbox, etc.

    Personally I would recommend using Google Photos since Google Photos can set to automatically sync up photos and videos taken on an iPhone and the Album in Google Photos can easily be shared.
    B. Diddy likes this.
    10-24-2020 10:21 PM
  4. andog88's Avatar
    Just to add to your suggestions...

    The shared videos can be synced with or uploaded to Google Photos, which works with both Android devices and iPhones

    Yet another option would be uploading the videos to a cloud storage such as Google Drive, One Drive, Dropbox, etc.

    Personally I would recommend using Google Photos since Google Photos can set to automatically sync up photos and videos taken on an iPhone and the Album in Google Photos can easily be shared.
    I appreciate it but that's too much work for something so simple. So all the millions of people with Samsung phones suffer from this same issue?!
    10-24-2020 10:27 PM
  5. B. Diddy's Avatar
    Hard to suggest anything else, since I would imagine the average iPhone user will be either clueless about or uninterested in doing any workarounds. If Apple were willing to open up iMessage to devices besides iPhones, then maybe it'd work better, but it'll be a cold day in heck before that happens.
    andog88 likes this.
    10-24-2020 10:39 PM
  6. andog88's Avatar
    Hard to suggest anything else, since I would imagine the average iPhone user will be either clueless about or uninterested in doing any workarounds. If Apple were willing to open up iMessage to devices besides iPhones, then maybe it'd work better, but it'll be a cold day in heck before that happens.
    Man, what the heck. Its a three year payment plan and there's no way I can survive that long looking at blurry videos. This is going to force me to go back to the damn iPhone smh
    10-24-2020 10:41 PM
  7. B. Diddy's Avatar
    Can you convince them to try out Telegram? It's a really good platform. Considering that the average phone user (including iPhone users) likely has more than one messaging app installed (like WhatsApp), it shouldn't be too much of a hassle for them.
    10-24-2020 10:46 PM
  8. mustang7757's Avatar
    Man, what the heck. Its a three year payment plan and there's no way I can survive that long looking at blurry videos. This is going to force me to go back to the damn iPhone smh
    Open your message app , tap 3 dots upper right corner , tap settings >chats tap> multimedia accept allBlurry iPhone vids-screenshot_20201024-234025_messages.jpg
    B. Diddy likes this.
    10-24-2020 11:41 PM
  9. mustang7757's Avatar
    Can also use Google messages ...what carrier you on ? And do you have the unlocked version or carrier version?

    I never have issues with iPhone owners either stock app or Google
    B. Diddy likes this.
    10-24-2020 11:44 PM
  10. B. Diddy's Avatar
    Open your message app , tap 3 dots upper right corner , tap settings >chats tap> multimedia accept allClick image for larger version. 

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    Is that specific to Samsung's messaging app? I haven't seen that in my phones.

    Also, is that only for RCS chats (which I thought wouldn't include iPhones), or any MMS?
    10-25-2020 12:30 AM
  11. mustang7757's Avatar
    Is that specific to Samsung's messaging app? I haven't seen that in my phones.
    Yeah Samsung message app
    10-25-2020 12:32 AM
  12. B. Diddy's Avatar
    Ok, after discussion with mustang7757, the information I gave above is out of date. As long as your phone supports RCS messaging (the Chats setting that mustang7757 showed above), you should be able to increase the file attachment size limit, which means the videos sent by iPhones would then be higher resolution. Give that a try.
    mustang7757 and KPMcClave like this.
    10-25-2020 12:45 AM
  13. Kizzy Catwoman's Avatar
    I agree with using WhatsApp or telegram. WhatsApp messages are encrypted end to end as well. Works o all platforms. It isn't worth getting an iPhone when there is a simple and free option to solve the issue.
    B. Diddy and mustang7757 like this.
    10-25-2020 12:47 AM
  14. Angmoe's Avatar
    I've just use Facebook messenger with my iphone contacts...
    10-25-2020 08:55 AM
  15. Coop61's Avatar
    It's not a Samsung thing. It's all Android phones . I know when ever my family in Va. send me vids of the kids I had the same issue on my Pixel 3xl that I was using.
    john_v likes this.
    10-25-2020 10:55 AM
  16. Gayle Lynn's Avatar
    Unlocked on AT&T using Google - Blurry iPhone vids-screenshot_20201025-123058_messages.jpg
    10-25-2020 01:33 PM

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