1. Liorid's Avatar
    Good morning, i think i have a problem and do not know what to do
    3 weeks ago i bought a s20 fe 5g sm-g781b, i am from Spain
    I always had samsung, i wanted to check the snapdragon, i was tired from the exynox
    My phone is working excellent, i do not have the problem with the touch screen
    When i want to update the software by data, the phone do not let me and write to me only by wifi, also i did not get the October update
    I thought maybe in the shop they sell me a carrier phone
    Yesterday i went to the Samsung service
    They told me my phone is unlocked and runs checks on the phone and in the end they told me the phone is perfect
    I asked about the data thing, the told me that by download the software updates by wifi is more secure and the October update will arrive
    People in Spain got the October update 6 days ago
    What do you think?
    Thanks for reading and sorry for my long long story
    Have a nice day
    10-25-2020 03:03 AM
  2. trucksmoveamerica#AC's Avatar
    Good morning, i think i have a problem and do not know what to do
    3 weeks ago i bought a s20 fe 5g sm-g781b, i am from Spain
    I always had samsung, i wanted to check the snapdragon, i was tired from the exynox
    My phone is working excellent, i do not have the problem with the touch screen
    When i want to update the software by data, the phone do not let me and write to me only by wifi, also i did not get the October update
    I thought maybe in the shop they sell me a carrier phone
    Yesterday i went to the Samsung service
    They told me my phone is unlocked and runs checks on the phone and in the end they told me the phone is perfect
    I asked about the data thing, the told me that by download the software updates by wifi is more secure and the October update will arrive
    People in Spain got the October update 6 days ago
    What do you think?
    Thanks for reading and sorry for my long long story
    Have a nice day
    Quick answer, on the data only allowing you to update the software via Wi-Fi only..some carriers make that a requirement for downloading OS updates, can't do it unless you're on wifi.

    As far as not receiving the update yet, sometimes carriers do it in waves to ease the load on the system. A lot of times you can manually pull the update instead of waiting for it to show up automatically. Go to settings, scroll down to check for updates select that and then select the one that says check for updates. That also could be carrier dependent.

    Try that, might fix you're issue. Doesn't hurt to look.
    10-25-2020 04:47 AM
  3. Liorid's Avatar
    Hi
    I am trying that for 5 days but its tell me that my phone is already update
    The phone is unlocked, not a carrier
    10-25-2020 06:00 AM
  4. Kizzy Catwoman's Avatar
    Updates do happen in waves. You should get the update soon.
    10-25-2020 06:40 AM
  5. HoosierDaddy's Avatar
    Quick answer, on the data only allowing you to update the software via Wi-Fi only..some carriers make that a requirement for downloading OS updates, can't do it unless you're on wifi.
    Could you buddy up with someone in the same boat and use each other's phone hotspot for the wi-fi? [/evil laugh]
    10-25-2020 08:10 AM
  6. trucksmoveamerica#AC's Avatar
    Could you buddy up with someone in the same boat and use each other's phone hotspot for the wi-fi? [/evil laugh]
    Yes, the phone hooked to your buddies phone will see it hooked to Wi-Fi. I have done that before for this reason. Not going to say they haven't figured out how to stop this, but I have done it.
    10-25-2020 08:49 AM
  7. HoosierDaddy's Avatar
    Yes, the phone hooked to your buddies phone will see it hooked to Wi-Fi. I have done that before for this reason. Not going to say they haven't figured out how to stop this, but I have done it.
    Hmmm. Could you do this with just your backup phone by putting your SIM in it and updating your SIMless DD using the backup's hot spot?
    10-25-2020 01:44 PM
  8. Mike Dee's Avatar
    Hmmm. Could you do this with just your backup phone by putting your SIM in it and updating your SIMless DD using the backup's hot spot?
    For what purpose?
    10-25-2020 01:49 PM
  9. HoosierDaddy's Avatar
    For what purpose?
    The thread is about not being able to update their phone without WiFi.
    10-25-2020 02:25 PM
  10. Liorid's Avatar
    That's right
    10-25-2020 03:43 PM
  11. Rukbat's Avatar
    Hi
    I am trying that for 5 days but its tell me that my phone is already update
    The phone is unlocked, not a carrier
    Phone updates are by IMEI, to avoid everyone with that phone trying to update at once. (And once you try to update, updates will fail for the next 24 hours - same reason.)

    When it becomes your phone's turn to update it should update.

    But your carrier may not allow updating by data, because that can be (and usually is, these days) close to 2GB of download. They just don't want you downloading large files like that. Wait a week, then try. Try every week, not every day. It will update. The only question is "when".
    10-26-2020 03:09 PM
  12. Liorid's Avatar
    Thks Rukbat
    But the updates are small, like 150 mega maybe,i am not talking about the android 11 update, the security updates every month are small
    10-26-2020 03:23 PM
  13. Mike Dee's Avatar
    Thks Rukbat
    But the updates are small, like 150 mega maybe,i am not talking about the android 11 update, the security updates every month are small
    The updates you are referring to can only be updated over wifi regardless of size. If you cannot connect to wifi or use one of the previously suggested work arounds you won't be able to download the update. The October update you are missing should be available soon but you would still need a WiFi connection to download it.
    10-26-2020 03:35 PM
  14. Liorid's Avatar
    I understand
    Thks
    10-26-2020 03:36 PM
  15. Liorid's Avatar
    Hi
    Its very weird
    In Spain there were 2 updates in October
    I am still with September update...
    S20 fe 5g unlocked
    10-30-2020 04:08 PM
  16. mustang7757's Avatar
    Hi
    Its very weird
    In Spain there were 2 updates in October
    I am still with September update...
    S20 fe 5g unlocked
    It takes time to reach everyone on rollout , especially regions.
    10-30-2020 04:27 PM
  17. Liorid's Avatar
    So finally i know that my phone is sim free but is from a carrier, orange in Spain
    That is the reason that i am still with the September update
    On the other hand i do not have the problem with the touch screen
    But i am very disappointed
    I know i will get always the updates very far away...
    11-01-2020 03:17 PM
  18. mustang7757's Avatar
    So finally i know that my phone is sim free but is from a carrier, orange in Spain
    That is the reason that i am still with the September update
    On the other hand i do not have the problem with the touch screen
    But i am very disappointed
    I know i will get always the updates very far away...
    Try smart switch on computer also if any updates
    11-01-2020 04:07 PM
  19. Liorid's Avatar
    I tried, thnks, no update for now...
    mustang7757 likes this.
    11-01-2020 04:53 PM
  20. VidJunky's Avatar
    Hi
    Its very weird
    In Spain there were 2 updates in October
    I am still with September update...
    S20 fe 5g unlocked
    Also keep in mind that you are running the Snapdragon model. You shouldn't expect the same updates as the Exynos versions. That's not to say that you won't get the security updates just to say that different models of the device will have different experiences and may be on a different schedule.
    11-05-2020 12:21 AM
  21. Liorid's Avatar
    Thks man
    11-05-2020 04:23 PM

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