1. Android Central Question's Avatar
    I have my screenlock automatically activated after 2 minutes. When I am in a whatsapp call on the loudspeaker, the call drops as soon as the screenlock turns on. In the phone settings my whatsapp is never sleeping and is allowed to run in the background.
    Samsung Galaxy S20 ultra
    What is the solution?
    12-23-2020 07:52 AM
  2. mr_master's Avatar
    I would suggest you to try turning off battery optimisation/allowing background process for WhatsApp, but looks like you already tried that. The only other thing that comes to mind might be WhatsApp's app lock feature or your phone's built-in app lock feature. If you have any of them activated for WhatsApp, try turning them off and see if that helps.
    12-24-2020 04:20 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Also, do you have any 3rd party "RAM booster" or battery saver apps installed?

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    12-26-2020 03:46 PM
  4. mustang7757's Avatar
    Is the phone in any power save mode ?
    12-26-2020 06:49 PM

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