05-08-2022 07:47 PM
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  1. Android Central Question's Avatar
    Galaxy S20 Ultra

    Settings> Sounds and vibration> Ringtone> +> Sound picker

    I can add sounds from anywhere here and it will copy a file to the Ringtones folder.

    BUT...

    Settings> Sounds and vibration> Notification sound ... no "+"

    I can't see any new mp3s that I've put here. The files are definitely located in this folder.

    It's annoying because I've added notifications to this device in the past, but suddenly I'm stupid and can't. I can even see and select ones I've added before.

    1st world problem. Please help.
    10-31-2021 10:25 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Use a file manager app to move or copy the custom notification tone to the /Notifications directory, not the /Ringtones directory, and see if they show up now.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    Laura Knotek likes this.
    10-31-2021 12:00 PM
  3. mustang7757's Avatar
    Yeah agree with B.diddy

    Go to your My Fles App then put them in both notifications and ringtone folders and go back to sounds settings they should appear or + to add them
    B. Diddy and Laura Knotek like this.
    10-31-2021 01:08 PM
  4. Jjinn's Avatar
    OP was an anonymous question. I got a few responses that I appreciate but I'm still stumped so, I joined the forums. Thanks for the help. Original question as follows:

    Galaxy S20 Ultra

    Settings> Sounds and vibration> Ringtone> +> Sound picker

    I can add sounds from anywhere here and it will copy a file to the Ringtones folder.

    BUT...

    Settings> Sounds and vibration> Notification sound ... no "+"

    I can't see any new mp3s that I've put here. The files are definitely located in this folder.

    It's annoying because I've added notifications to this device in the past, but suddenly I'm stupid and can't. I can even see and select ones I've added before.

    1st world problem. Please help.

    ___________

    Hopefully the screenshots help. I'm trying to get "anime-wow-sound" to use as a notification. It is copied in both ringtone and notification folders. I put "Navi hey" in there some time ago and didn't have any problems. Why is it showing in the ringtone list, but not the notifications?
    Attached Thumbnails Why can I add custom ringtones, but not notification sounds?-screenshot_20211031-222540_secsoundpicker.jpg   Why can I add custom ringtones, but not notification sounds?-screenshot_20211031-222641_secsoundpicker.jpg   Why can I add custom ringtones, but not notification sounds?-screenshot_20211031-222925_my-files.jpg   Why can I add custom ringtones, but not notification sounds?-screenshot_20211031-222900_my-files.jpg  
    10-31-2021 10:44 PM
  5. olghb's Avatar
    I got to my file explorer internal storage the Media > Audio >and there you will see Notifications and Ringtones.Why can I add custom ringtones, but not notification sounds?-screenshot_20211031-235013_my-files.jpg
    10-31-2021 10:50 PM
  6. Jjinn's Avatar
    Yeah, I'm not having a problem finding the folder in the directory. I'm having a problem getting the files that I know are there to appear as options as a notification when the same file, when copied does appear as an option for a ringtone.
    11-01-2021 07:01 PM
  7. mustang7757's Avatar
    [Merged you to your original post ]
    11-01-2021 07:25 PM
  8. B. Diddy's Avatar
    Does this persist after a reboot?
    11-01-2021 08:41 PM
  9. Jjinn's Avatar
    It does. I've powered down a couple times.
    11-01-2021 10:41 PM
  10. mustang7757's Avatar
    Scroll and you will see custom Why can I add custom ringtones, but not notification sounds?-screenshot_20211102-001614_secsoundpicker.jpg
    11-01-2021 11:16 PM
  11. Jjinn's Avatar
    It does not appear under custom. The screenshot is cut off, but nothing else is there that I add. Nothing I put into that folder appears. Only the one "Navi hey" that I put there months and months ago. Maybe an firmware/Samsung issue?
    11-02-2021 04:44 PM
  12. mustang7757's Avatar
    It does not appear under custom. The screenshot is cut off, but nothing else is there that I add. Nothing I put into that folder appears. Only the one "Navi hey" that I put there months and months ago. Maybe an firmware/Samsung issue?
    Have tried reset settings in general management >reset >reset settings
    11-02-2021 05:12 PM
  13. Jjinn's Avatar
    Just tried it. Sadly, same.
    11-02-2021 07:30 PM
  14. mustang7757's Avatar
    Just tried it. Sadly, same.
    Let's see when November update rolls out if it fixes this
    11-02-2021 07:49 PM
  15. Jjinn's Avatar
    Thanks, all.
    mustang7757 likes this.
    11-02-2021 07:51 PM
  16. B. Diddy's Avatar
    Here's another thought: Go to Settings>Apps, turn on the option to show system apps, and select Media Storage. Clear the app cache, then see if the file shows up. If not, you could try clearing the app data, but to be honest, I'm not sure if that would affect the actual files saved on your phone.
    11-02-2021 10:31 PM
  17. Jjinn's Avatar
    I have "media and devices". Clear that cache?
    Attached Thumbnails Why can I add custom ringtones, but not notification sounds?-screenshot_20211103-191019_settings.jpg  
    11-03-2021 07:11 PM
  18. B. Diddy's Avatar
    Hmm, not sure about that. You have it set to show system apps right?
    11-03-2021 09:38 PM
  19. Jjinn's Avatar
    I don't have an option for "show system apps" in the "..." menu. Only "permission manager" "special access", and "reset app preferences". I can find "show system apps" and "media storage" only by going to specia access, but I can find it's cache. I'm only able to change permissions in that menu and they're all on.
    11-04-2021 07:21 AM
  20. B. Diddy's Avatar
    It's because Samsung does their system settings differently from Google on their Pixels. Go to Settings>Apps, then tap the Sort icon to the right of the Your Apps heading (which looks like 3 lines with a down arrow). In that Filter & Sort menu, toggle on Show System Apps.
    11-04-2021 06:15 PM
  21. mustang7757's Avatar
    I don't have an option for "show system apps" in the "..." menu. Only "permission manager" "special access", and "reset app preferences". I can find "show system apps" and "media storage" only by going to specia access, but I can find it's cache. I'm only able to change permissions in that menu and they're all on.
    I can show you , go to settings>apps >follow my screenshotWhy can I add custom ringtones, but not notification sounds?-screenshot_20211104-195936_settings.jpgWhy can I add custom ringtones, but not notification sounds?-screenshot_20211104-195944_settings.jpg
    11-04-2021 07:02 PM
  22. Jjinn's Avatar
    I see.... Ok. I can get to the media storage "storage" screen, but the "clear cache" at the bottom right is not lit up and selectable.
    11-04-2021 07:17 PM
  23. B. Diddy's Avatar
    I see.... Ok. I can get to the media storage "storage" screen, but the "clear cache" at the bottom right is not lit up and selectable.
    Hmm, I'm now just noticing the same thing on my Galaxy A32 5G. Ah well, was worth a try.
    11-04-2021 07:37 PM
  24. 11B1P's Avatar
    After you have downloaded your notification, open My Files which is the Samsung file manager.

    Locate where you downloaded the notification. Select it by long pressing on it. At the bottom, select Move > Internal Storage > Notifications > move here

    You're not going to use the traditional Settings, sounds or notifications options. You have to locate My Files which is most likely in a Samsung folder or you can search for it in your app list.
    11-05-2021 09:47 AM
  25. Jjinn's Avatar
    Thanks. See picture though. They're definitely there.
    11-05-2021 06:07 PM
30 12

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