1. notacoach's Avatar
    Hi!

    First big post upgrade glitch: s20FE no longer counts steps through Samsung health. App opens but it seems to have no connection to phone or watch. Is there a fix? The app is the most recent version, and I have already wiped the cache partition on the phone after the upgrade ....
    01-20-2022 03:10 PM
  2. mustang7757's Avatar
    Try clearing data and Force stop it
    01-20-2022 03:15 PM
  3. notacoach's Avatar
    Already done - no change.
    01-20-2022 03:19 PM
  4. mustang7757's Avatar
    Already done - no change.
    Is this on your watch or phone?
    Maybe unpair your watch
    01-20-2022 03:22 PM
  5. mustang7757's Avatar
    Make sure pause step counting isn't touched by accident Samsung health + 12 - not working-screenshot_20220120-162332_samsung-20health.jpg
    01-20-2022 03:24 PM
  6. notacoach's Avatar
    Took the path of least resistance and uninstalled/ reinstalled. That seems to have kickstarted syncing snd counting again.

    Honestly, if that's the biggest post update glitch, I call it a win - I'm impressed so far!
    01-21-2022 05:18 AM

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