12-02-2022 01:57 AM
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  1. exkon3's Avatar
    exkon3
    I just updated to android 13 on samsung S20. It was stuck on tmobile logo screen. I've wiped cache and problem still persists. Any suggestions?
    11-27-2022 09:04 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    An official OTA update?

    If so, perhaps try a Factory Reset?

    https://forums.androidcentral.com/as...community.html
    11-27-2022 09:48 AM
  3. exkon3's Avatar
    exkon3
    yes official OTA update
    11-27-2022 10:02 AM
  4. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Welcome to AC!

    Have you done factory reset?
    11-27-2022 11:49 AM
  5. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
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    [Changed you to post owner]
    11-27-2022 11:50 AM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! How long have you let it sit on that screen? If it's longer than about 30 minutes, then I would agree with mustang7757, you probably need to do a factory reset from the Recovery Menu.
    mustang7757 likes this.
    11-27-2022 02:37 PM
  8. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by B. Diddy
    Welcome to Android Central! How long have you let it sit on that screen? If it's longer than about 30 minutes, then I would agree with mustang7757, you probably need to do a factory reset from the Recovery Menu.
    Yeah definitely if OP can't then Odin

    Sent from my SM-F721U1 using Tapatalk
    B. Diddy likes this.
    11-27-2022 02:50 PM
  9. exkon3's Avatar
    exkon3
    Hey, I timed it for 30m and let it sit more... yea had to factory reset
    B. Diddy likes this.
    11-27-2022 10:15 PM
  10. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Originally Posted by exkon3
    Hey, I timed it for 30m and let it sit more... yea had to factory reset
    Did it work ok after the reset? Sorry you had to go through the hassle, but this unfortunately does happen from time to time.
    11-27-2022 11:34 PM
  11. exkon3's Avatar
    exkon3
    Originally Posted by B. Diddy
    Did it work ok after the reset? Sorry you had to go through the hassle, but this unfortunately does happen from time to time.
    Yea phone works now.
    B. Diddy and Laura Knotek like this.
    12-01-2022 10:50 PM
  12. Laura Knotek's Avatar
    Laura Knotek
    Moderator Captain
    Originally Posted by exkon3
    Yea phone works now.
    I'm glad you got it sorted.

    Sent from my SM-S908U1 using Tapatalk
    12-02-2022 01:57 AM
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