12-01-2022 03:40 PM
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  1. Lucy J94's Avatar
    My mic on Samsung Galaxy S20 FE has all of a sudden stopped working on all apps.
    Works completely fine on calls and videos, but otherwise not at all.
    I have tried in safe/emergency mode to rule out third party apps and it still doesn't work.
    I have cleared cache and data for apps I'm trying to use.
    I've reset microphone permissions .
    I've turned off Bixby voice as I read that this could be an issue.
    I've reset my phone a few times.
    Beyond a factory reset which I'm really reluctant to do as I'll lose loads (not enough back up storage left) and I'm not sure it would even work, does anyone have any suggestions, please?
    11-30-2022 06:09 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You mentioned that the mic works fine with videos -- do you mean you tried recording a video and then watched it using headphones to make sure you're hearing sound from both channels?
    11-30-2022 06:40 PM
  3. mustang7757's Avatar
    Welcome to AC!
    Moved this to S20 Forums

    Sent from my SM-F721U1 using AC Forums mobile app
    11-30-2022 08:07 PM
  4. mustang7757's Avatar
    In safe mode all 3rd party apps are turned off so it won't do much good there to rule out 3rd party apps.

    Go to setting>apps>3 dot's upper right corner tap>reset app preferences see what happens

    Sent from my SM-F721U1 using AC Forums mobile app
    Thomas_George likes this.
    11-30-2022 08:09 PM
  5. Lucy J94's Avatar
    Thanks for your reply.

    Sorry, that's what I meant. If they're turned off and it works then I'd know its down to one of them. But no such luck.
    I tried this but it's still not working. Truly baffled at this point.
    12-01-2022 01:04 AM
  6. Lucy J94's Avatar
    Welcome to Android Central! You mentioned that the mic works fine with videos -- do you mean you tried recording a video and then watched it using headphones to make sure you're hearing sound from both channels?
    Yes, sound works completely fine with speakers and headphones.

    That's right. Sounds perfectly fine when recording video
    12-01-2022 01:05 AM
  7. B. Diddy's Avatar
    Try wiping the cache partition, which is different from clearing individual app caches, and won't affect any personal data: https://www.hardreset.info/devices/s...fe/wipe-cache/
    12-01-2022 03:19 AM
  8. Lucy J94's Avatar
    I have cleared cache and still no luck, unfortunately
    12-01-2022 03:29 AM
  9. mustang7757's Avatar
    You tried resetting app preferences?

    Sent from my SM-F721U1 using AC Forums mobile app
    12-01-2022 09:22 AM
  10. Lucy J94's Avatar
    Yes I've done this too. I'm totally baffled.

    Yes I've tried this too
    12-01-2022 02:16 PM
  11. mustang7757's Avatar
    Do you use developer settings?
    12-01-2022 02:26 PM
  12. Lucy J94's Avatar
    Do you use developer settings?
    No I've not tried this. What does that entail, please?
    12-01-2022 02:28 PM
  13. mustang7757's Avatar
    Check also in settings>security and privacy>privacy >mic access toggle on? Microphone not working on apps-screenshot_20221201_142759_settings.jpg
    12-01-2022 02:29 PM
  14. Lucy J94's Avatar
    Do you use developer settings?
    This is what appears to be enabled if that is of any use?
    Attached Thumbnails Microphone not working on apps-screenshot_20221201-192921_talkback.jpg  
    12-01-2022 02:30 PM
  15. Lucy J94's Avatar
    Check also in settings>security and privacy>privacy >mic access toggle on? Click image for larger version. 

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    Done this. All permissions and mic access is on.
    12-01-2022 02:31 PM
  16. mustang7757's Avatar
    12-01-2022 02:31 PM
  17. Lucy J94's Avatar
    You on Android 13?
    Yes that's right
    12-01-2022 02:33 PM
  18. mustang7757's Avatar
    Yes that's right
    Look first in settings under privacy then we go back to developer settings
    12-01-2022 02:34 PM
  19. Lucy J94's Avatar
    Look first in settings under privacy then we go back to developer settings
    Have done this. All microphone permissions are allowed under privacy settings for the apps (WhatsApp, Messenger) that I'm trying to use
    12-01-2022 02:36 PM
  20. mustang7757's Avatar
    Ok in developer setting anything enable here ?Microphone not working on apps-screenshot_20221201_143535_settings.jpgMicrophone not working on apps-screenshot_20221201_143551_settings.jpg

    Sent from my SM-F721U1 using AC Forums mobile app
    12-01-2022 02:37 PM
  21. Lucy J94's Avatar
    Ok in developer setting anything enable here ?Click image for larger version. 

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ID:	350177Click image for larger version. 

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    Sent from my SM-F721U1 using AC Forums mobile app
    All that's enabled in developer settings is "explore by touch".
    Attached Thumbnails Microphone not working on apps-screenshot_20221201-192921_talkback.jpg  
    12-01-2022 02:41 PM
  22. mustang7757's Avatar
    That shouldn't do it but turn developer settings off see what happens
    12-01-2022 02:52 PM
  23. Lucy J94's Avatar
    That shouldn't do it but turn developer settings off see what happens
    No luck unfortunately. I can't fathom it at all!
    12-01-2022 02:56 PM
  24. mustang7757's Avatar
    You probably going have factory reset some settings got messed up
    12-01-2022 02:59 PM
  25. Lucy J94's Avatar
    You probably going have factory reset some settings got messed up
    Ah I'm gutted! Thank you for trying to help anyway
    mustang7757 likes this.
    12-01-2022 03:32 PM
26 12

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