02-13-2020 08:03 AM
28 12
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  1. Beth Hahn's Avatar
    So I'm confused. I reserved a Verizon model blue 512 s20+ and got an email from Samsung saying I can preselect my phone to make the pre-order easier. So I went on to the store to select the original phone I configured and now it's saying that the blue one is "out of stock" in the 512 version. What is the point of reserving a certain configuration if you can't get it later on. Sorry never dealt with Samsung direct I usually go through Best buy. Looks like the 512 blue is out of stock for the unlocked version also.
    02-12-2020 07:52 PM
  2. DanielLoreti's Avatar
    I thought pre orders go live the 21st and all signups right now are just to be notified when pre orders go live?
    02-12-2020 07:56 PM
  3. DUTCH VanAtlanta's Avatar
    On the Samsung S20 Reserve website, the grey is also Out of Stock on the 512 GB Ultra for all carriers and unlocked.
    02-12-2020 07:59 PM
  4. Beth Hahn's Avatar
    Idk this is what my email says. I might be wrong but when you go to select the phone it's out of stock. Maybe I'm good already since I've done that. Like I said new to using Samsung direct
    Attached Thumbnails New reservation email?-screenshot_20200212-195755_yahoo-mail.jpg  
    02-12-2020 07:59 PM
  5. Beth Hahn's Avatar
    But I've already selected what I wanted on Tuesday. Is there a way to track what you have already reserved?
    02-12-2020 08:02 PM
  6. DanielLoreti's Avatar
    How did you get the bonus $35 credit? I just reserved a Ultra 128GB Cosmic Black and got $200 credit, but not the extra $35.
    02-12-2020 08:11 PM
  7. Beth Hahn's Avatar
    How did you get the bonus $35 credit? I just reserved a Ultra 128GB Cosmic Black and got $200 credit, but not the extra $35.
    I got it by signing up to reserve one before the 11th
    02-12-2020 08:45 PM
  8. jlangner's Avatar
    I got the $35...I registered first day you could then used the link to "start your cart" where you can add the trade-in and get amounts, etc.
    02-12-2020 09:05 PM
  9. Mike Dee's Avatar
    Idk this is what my email says. I might be wrong but when you go to select the phone it's out of stock. Maybe I'm good already since I've done that. Like I said new to using Samsung direct
    I just tried mine in my email and after I entered everything it said I'm already registered. I think this notification was supposed to go out on the 11th before you reserved it. I didn't wait for the email yesterday. I just went into the site. So this was just a reminder to do what you already did. The emails aren't synched with real events....lol
    02-12-2020 10:10 PM
  10. Mike Dee's Avatar
    I thought pre orders go live the 21st and all signups right now are just to be notified when pre orders go live?
    Yes....this is just a way of preselecting your configuration for faster checkout later.
    02-12-2020 10:12 PM
  11. Nakrohtap's Avatar
    On the Samsung S20 Reserve website, the grey is also Out of Stock on the 512 GB Ultra for all carriers and unlocked.
    Maybe it's grayed out because it's only available in black. I could be wrong. But, I thought I heard that last week when the leaks were all coming out.
    02-12-2020 10:27 PM
  12. Mike Dee's Avatar
    Maybe it's grayed out because it's only available in black. I could be wrong. But, I thought I heard that last week when the leaks were all coming out.
    You might be right. The available colors disappear for different models but maybe it doesnt do that with storage options.
    02-12-2020 10:30 PM
  13. Beth Hahn's Avatar
    You might be right. The available colors disappear for different models but maybe it doesnt do that with storage options.
    Yeah the model is only available in black this time around. The 128 is available in all colors for me. Idk I might just go with the 128 bc it made sense to upgrade to the 512 when it showed it was only 100 more now it shows 150 more
    02-12-2020 10:45 PM
  14. bhatech's Avatar
    Yeah the model is only available in black this time around. The 128 is available in all colors for me. Idk I might just go with the 128 bc it made sense to upgrade to the 512 when it showed it was only 100 more now it shows 150 more
    Where are you seeing only $150 more? The retail price of the 512 GB is $200 more than 128 GB version in the US.
    02-12-2020 10:47 PM
  15. Beth Hahn's Avatar
    Where are you seeing only $150 more? The retail price of the 512 GB is $200 more than 128 GB version in the US.
    It's 150 for the 20+, the ultra is 200 more
    02-12-2020 11:04 PM
  16. bhatech's Avatar
    It's 150 for the 20+, the ultra is 200 more
    Ah ok yeah i was looking at Ultra.
    02-12-2020 11:05 PM
  17. Mike Dee's Avatar
    Ah ok yeah i was looking at Ultra.
    You getting 512

    Nevermind....saw your other post
    02-12-2020 11:11 PM
  18. bhatech's Avatar
    You getting 512
    Undecided but that’s my reservation as of now. I’ll see before pre order what i decide to order
    02-12-2020 11:13 PM
  19. Mike Dee's Avatar
    Undecided but that’s my reservation as of now. I’ll see before pre order what i decide to order
    I reserved different configurations

    I hate how the trades are the same price for S10 vs 10+ and same with the Note 10 and 10+. I think I'm going to trade the S10+ and hold onto Note 10+
    02-12-2020 11:15 PM
  20. bhatech's Avatar
    I reserved different configurations

    I hate how the trades are the same price for S10 vs 10+ and same with the Note 10 and 10+. I think I'm going to trade the S10+ and hold onto Note 10+
    Yeah it’s always disadvantage buying the higher end models if you are trading within a year. Generally i used to sell the phone myself and get a used one Ebay and trade that one in which kind of gets you $200-$300 immediate savings depending how good of a deal you can find on the used one. But I’m too lazy this time to do that and will just trade in my Note 10.

    I think they just want to keep the trade in process simple instead of having multiple price points based on version/storage etc.
    mustang7757 likes this.
    02-12-2020 11:19 PM
  21. DanielLoreti's Avatar
    Yes....this is just a way of preselecting your configuration for faster checkout later.
    It took me less then 30 seconds to select what model I wanted. Just seems kind of redundant to me.
    02-12-2020 11:47 PM
  22. Ladera's Avatar
    So how / when do we get to use the pre-order credit?
    02-12-2020 11:50 PM
  23. azdmelani's Avatar
    So how / when do we get to use the pre-order credit?
    As an add-on to the $200 credit Samsung is offering with the phone
    02-12-2020 11:53 PM
  24. Ladera's Avatar
    As an add-on to the $200 credit Samsung is offering with the phone
    I meant when do we get to use those credits? I don't see anything since submitting the pre-order / "first in line" thing.
    02-13-2020 12:28 AM
  25. bhatech's Avatar
    I meant when do we get to use those credits? I don't see anything since submitting the pre-order / "first in line" thing.
    It'll be live once the pre order starts. Most likely you'll receive a link before the pre order opens for general public on 21st to pre order. When you go thru the link Samsung sends you should see the $235 promo added during checkout. You'll have the option to use it for accessories during checkout or choose to get an e-coupon if you want to use the credit later. If you go that route you'll get the coupon once the return period is over.

    Either scenario it's one time use, meaning you have to use all of the credit at one shot. If you just use it for a cheaper item thinking that you'll use the rest later then the remaining balance will be gone.
    02-13-2020 02:38 AM
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