1. michaelp68's Avatar
    I'm trying to find a setting and just cannot seem to find it. I'm sure it's been right in front of me.

    Once my phone is awake, I unlock it with facial recognition or fingerprint.

    But in the morning when I wake up, I need to unlock the the phone with the password. As if the phone has restarted. I don't want to have to do so. And I cannot find the setting to change this.

    Any help? Thank you.
    03-11-2020 07:26 AM
  2. Borgie's Avatar
    I'm trying to find a setting and just cannot seem to find it. I'm sure it's been right in front of me.

    Once my phone is awake, I unlock it with facial recognition or fingerprint.

    But in the morning when I wake up, I need to unlock the the phone with the password. As if the phone has restarted. I don't want to have to do so. And I cannot find the setting to change this.

    Any help? Thank you.
    In the settings "about unlocking with biometrics".... For your security, you'll need to enter your pattern, PIN, or password from time to time as a backup to your biometrics. This helps protect your phone if its lost or stolen.

    If you use face recognition its every 24 hours, or if your phone is idle for 4 hours. If you use fingerprints its every 72 hours.
    Monee_121 likes this.
    03-11-2020 08:24 AM
  3. Borgie's Avatar
    I have both enabled so I'm assuming its going by the face unlock timing.
    03-11-2020 08:25 AM
  4. carlitobahsoun's Avatar
    check too : device care / 3 dot / advanced / be sure that auto restart not enabled.
    B. Diddy likes this.
    03-11-2020 08:37 AM
  5. michaelp68's Avatar
    Thank you.
    03-11-2020 08:39 AM

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