1. Hpad's Avatar
    I've had my S20 since March 4th. The first video I recorded I don't notice it, but every video after that I notice it.

    Occurs on 60fps video modes both 1080p and 4K 60fps.

    The whole video is shaky like someone with shaky hands even when on a tripod. Its even more noticable when zoomed in.

    Here is a video sample - https://www.reddit.com/r/samsung/com...g_with_tripod/

    Only problem with warranty is the "send it in" part... They're going to have my phone for how long? and luck will have it they'll send it back not even testing the actual issue since it has to be certain settings etc but its reproducable everytime!

    Anyone with an S20? Can you test it? Just set it to 1080p or 4K 60fps hold it still and zoom in on an object and look at the edges, is it shaky?

    Thanks!
    03-28-2020 05:25 PM
  2. mustang7757's Avatar
    Hi, welcome!
    You tried the camera/video in safe mode if it's still a issue?
    03-28-2020 05:28 PM
  3. Hpad's Avatar
    Hi, welcome!
    You tried the camera/video in safe mode if it's still a issue?
    I have yet to do that, but its not something installed as it does this after a fresh factory reset.
    03-28-2020 05:47 PM
  4. Hpad's Avatar
    Update, yep still doing it in safe mode.
    03-28-2020 05:50 PM
  5. mustang7757's Avatar
    Ok thanks let me see another member can help here @ Mike Dee
    Hpad likes this.
    03-28-2020 05:52 PM
  6. Hpad's Avatar
    Thanks so much!
    mustang7757 likes this.
    03-28-2020 05:53 PM
  7. mustang7757's Avatar
    Thanks so much!
    Welcome!
    03-28-2020 05:54 PM
  8. Mike Dee's Avatar
    Thanks so much!
    I have an Ultra but try turning video stabilization off it it's on. It can cause that type of problem when your device is stabilized by a tripod.
    Hpad likes this.
    03-28-2020 06:00 PM
  9. Hpad's Avatar
    Thanks, I've tried it with and without video stabilization with the same result.
    03-28-2020 06:03 PM
  10. Mike Dee's Avatar
    Ok thanks let me see another member can help here @ Mike Dee
    You left a space after the @ so I didn't get a notification
    03-28-2020 06:03 PM
  11. mustang7757's Avatar
    You left a space after the @ so I didn't get a notification
    Lol..dang thanks
    03-28-2020 06:05 PM
  12. mustang7757's Avatar
    Thanks, I've tried it with and without video stabilization with the same result.
    Sounds like you'll have to contact Samsung for a warranty
    Hpad likes this.
    03-28-2020 06:08 PM
  13. Mike Dee's Avatar
    Thanks, I've tried it with and without video stabilization with the same result.
    I can't replicate it on the Ultra but I didn't use a tripod. Just placed the device against a table
    Hpad likes this.
    03-28-2020 06:18 PM
  14. msm0511's Avatar
    What frame rate is your display on? 60 or 120?
    03-30-2020 09:26 AM

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