1. pauly814's Avatar
    Is there any way within software to see if I received a refurbished phone? -- total on time counters that dont reset with a refurb or anything like that?
    04-23-2020 10:25 AM
  2. blackhawkhot's Avatar
    They probably can reset the counters is my guess.
    If it's unmarred, looks perfectly new and runs that way... sit back and enjoy it. No worries.
    04-23-2020 10:52 AM
  3. mustang7757's Avatar
    Did you buy the phone brand new ? Why you think it's refurbished?
    04-23-2020 11:07 AM
  4. pauly814's Avatar
    we bought two. One was obviously fine the other was weird. Didnt have the plastic on back of phone. Also seal looked sealed but further checking after we thought something was up, it was not very sticky to box.
    Probably doesnt matter, appears to work OK, but wanted to be sure its new, especially since spending almost $1000 on it.
    blackhawkhot likes this.
    04-23-2020 11:13 AM
  5. strikeIII's Avatar
    we bought two. One was obviously fine the other was weird. Didnt have the plastic on back of phone. Also seal looked sealed but further checking after we thought something was up, it was not very sticky to box.
    Probably doesnt matter, appears to work OK, but wanted to be sure its new, especially since spending almost $1000 on it.
    Where did you buy it from?
    04-23-2020 11:16 AM
  6. blackhawkhot's Avatar
    we bought two. One was obviously fine the other was weird. Didnt have the plastic on back of phone. Also seal looked sealed but further checking after we thought something was up, it was not very sticky to box.
    Probably doesnt matter, appears to work OK, but wanted to be sure its new, especially since spending almost $1000 on it.
    If missing any of the factory protective plastic it's been opened. Yeah, I feel you.
    I would return it. Fair is fair.
    04-23-2020 11:16 AM
  7. pauly814's Avatar
    bestbuy. they say they are sending a replacement. Hope its not a refurb though...they said it wont be.
    04-23-2020 11:20 AM
  8. blackhawkhot's Avatar
    bestbuy. they say they are sending a replacement. Hope its not a refurb though...they said it wont be.
    Inspect it like a hawk.
    I'm not happy with that merchant at all. Stopped using them altogether.
    DUTCH VanAtlanta likes this.
    04-23-2020 11:40 AM
  9. monsieurms's Avatar
    bestbuy. they say they are sending a replacement. Hope its not a refurb though...they said it wont be.
    might well be someone just decided they didn't like the feel of it and returned it. Just means Best buy screwed up and didn't bother to disclose what had happened.

    Personally, over the years, I've saved a lot of money buying phones like that. They are essentially brand new. Of course, you're supposed to get a discount.
    04-23-2020 06:45 PM

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