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02-22-2021 11:41 AM
31 12
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  1. Bohogirl's Avatar
    When touched it opens to a grey square with links for Facebook, messenger, Instagram, settings, camera, and home.
    02-21-2021 02:08 PM
  2. mustang7757's Avatar
    02-21-2021 02:11 PM
  3. Bohogirl's Avatar
    I hope I'm uploading the screen shot correctly.
    Attached Thumbnails How do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210221-155742_cm-launcher.jpg  
    02-21-2021 03:10 PM
  4. Bohogirl's Avatar
    You can see it on the left in the middle of the screen. You can move it around the screen.
    02-21-2021 03:11 PM
  5. mustang7757's Avatar
    Thanks , yes upload was successful , does it move around?
    02-21-2021 03:12 PM
  6. mustang7757's Avatar
    Drag it to the top or bottom of the screen and see if x appears to dispose of it ?
    02-21-2021 03:17 PM
  7. Javier P's Avatar
    Welcome to the forums. Can you post a screenshot with the menu you get after touching that icon?

    It's possible that one of your apps created that shortcut.
    tube517 likes this.
    02-21-2021 03:23 PM
  8. mustang7757's Avatar
    Moved this to the s21 forums , might be a new feature on the s21 for all soc media apps
    02-21-2021 03:26 PM
  9. Bohogirl's Avatar
    No, it doesn't.
    02-21-2021 03:34 PM
  10. Bohogirl's Avatar
    Here it is
    Attached Thumbnails How do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210221-163442_cm-launcher.jpg  
    02-21-2021 03:35 PM
  11. mustang7757's Avatar
    Check this , go settings>advanced feature>dual messenger , so you see anything that says toggle a menu for them?How do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210221-163546_settings.jpgHow do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210221-163549_dual-20messenger.jpg
    02-21-2021 03:37 PM
  12. Bohogirl's Avatar
    How do I move it to a different forum?
    02-21-2021 03:37 PM
  13. mustang7757's Avatar
    How do I move it to a different forum?
    I took care that for you
    02-21-2021 03:38 PM
  14. Bohogirl's Avatar
    I'll look into the settings now. Thank you. I hope it works. That stupid square stays on the screen when I'm playing games and it's a nuisance.
    mustang7757 likes this.
    02-21-2021 03:39 PM
  15. Bohogirl's Avatar
    This is what my dual messenger looks like. They're not being applied so I don't think that is the issue but you can see how that grey square shows up everywhere.
    Attached Thumbnails How do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210221-164123_dual-messenger.jpg  
    02-21-2021 03:44 PM
  16. Bohogirl's Avatar
    Thank you for all your help.
    02-21-2021 03:47 PM
  17. mustang7757's Avatar
    Same as mine so that's not it , looks similar to assistant menu but it's not , but double check there in settings>accessibility>interactions and dexetry is it on assistant menu?
    02-21-2021 03:50 PM
  18. mustang7757's Avatar
    Thank you for all your help.
    Welcome!
    02-21-2021 03:51 PM
  19. Westy1800's Avatar
    Boho, it maybe the Assistant Menu.
    Check at Settings > Accessibility > Interaction and dexterity > Assistant menu. See if the toggle is on or off. If on, try turning it off.
    Hope this helps...??
    02-21-2021 03:52 PM
  20. Westy1800's Avatar
    Sorry Mustang. You and I seem to have been typing more or less the same message at the same time but you were quicker than I was at posting...
    mustang7757 likes this.
    02-21-2021 03:56 PM
  21. mustang7757's Avatar
    Sorry Mustang. You and I seem to have been typing more or less the same message at the same time but you were quicker than I was at posting...
    No problem lol
    02-21-2021 04:01 PM
  22. jope28's Avatar
    Looks like it might be part of the third-party launcher or theme settings.
    02-21-2021 05:29 PM
  23. Bohogirl's Avatar
    Thank you for all your help. I'm trying everything that was suggested and if nothing works, I'll be back on this site later today.
    02-22-2021 06:04 AM
  24. mustang7757's Avatar
    Thank you for all your help. I'm trying everything that was suggested and if nothing works, I'll be back on this site later today.
    Very strange , I have not come across this on Samsung phones , that's why I'm thinking something new on s21 phones
    02-22-2021 09:12 AM
  25. jope28's Avatar
    Looks like this is it.

    The Assistant Menu



    How do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210222-104426_accessibility.jpgHow do I remove the icon with white circles inside a grey square on my samsung s21-screenshot_20210222-104447_accessibility.jpg
    02-22-2021 09:47 AM
31 12

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