Texts not working in area with poor reception.

anon(204002)

Well-known member
Mar 3, 2011
55
0
0
Visit site
Hello, sorry if this has been posted before. I have the 21 Ultra, previous phone was S10 +.
I walk in this same area every day. Used to have some phone calls, and most texts on my old phone. Textra is what I use.
I'm disappointed that the S21 Ultra receives no texts or calls in the same area. Is there a setting I can change to help with this issue?
As soon as I get home and am in Wifi range, the messages come in.
Thank you!
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,285
4,397
113
Visit site
Could it be that the phone is connecting to a very weak public wi-fi signal in those areas (which could impeded its ability to connect, since it will prefer wi-fi over mobile data)?
 

methodman89

Well-known member
Feb 5, 2018
4,111
270
83
Visit site
Take a look at your settings as shown in the screenshot too. Screenshot_20210301-102549_Settings.jpg
b0e67e46f6c613d27b908a4f036b7dcb.jpg
 

anon(204002)

Well-known member
Mar 3, 2011
55
0
0
Visit site
Thank you for the screenshots, I changed the setting in the developer mode just now. I'll test again today.
There was no wifi in that area.
I had the phone set for samsung messages and didn't get any texts.
The strength I saw was -129 dBm and 11 asu.
I know it is a weak area, but S10+ at least I could receive some calls and texts.. Yes, I'm disappointed.
Thank you all.