1. iloz's Avatar
    I can't select ringtone for my phone.when I click on Ringtones in Settings an "Over the Horizon" file plays some music for to be the tone when my phone rings.
    I tried everything to get rid of it whitout success.The same for the Notification as well.I need help!Thank you!
    04-15-2021 11:39 PM
  2. mustang7757's Avatar
    Hi, you can't select in the stock selection?galaxy s21 Ultra Ringtone prblem-screenshot_20210416-004957_secsoundpicker.jpg
    04-15-2021 11:50 PM
  3. B. Diddy's Avatar
    I moved this from the Introductions forum to the S21 Ultra forum.

    If you see a different screen than what mustang7757 showed above, then try going to Settings>Apps, tap Menu>Reset All App Preferences, then try selecting a ringtone again and see if it gives you a few choices for apps to complete the action.
    04-16-2021 12:45 AM
  4. iloz's Avatar
    the stock selection is not appearing.
    04-16-2021 07:00 AM
  5. iloz's Avatar
    when I go to Setting>Sound>Ring tones the stock tone list does not appear, instead it comes Over_the Horizon mp3.and this becomes my ringtone in both phone and notifications. I have the phone for awhile now and all was well until this happened. I am not sure,but think I accidentally clicked on something. BTW I tried your suggestion to reset the App.and found the stock list of ringtone and I get all the sound there but my ringtone remains the same:Over_the-Horizon.mp3 playing a song instead one of the stock ringtone. Thanks for the help sofar!
    04-16-2021 07:41 AM
  6. mustang7757's Avatar
    when I go to Setting>Sound>Ring tones the stock tone list does not appear, instead it comes Over_the Horizon mp3.and this becomes my ringtone in both phone and notifications. I have the phone for awhile now and all was well until this happened. I am not sure,but think I accidentally clicked on something. BTW I tried your suggestion to reset the App.and found the stock list of ringtone and I get all the sound there but my ringtone remains the same:Over_the-Horizon.mp3 playing a song instead one of the stock ringtone. Thanks for the help sofar!
    Can you show a screenshot?
    04-16-2021 08:58 AM
  7. B. Diddy's Avatar
    When you see the ringtone list and select any of them, does the phone play a sample for you?
    04-16-2021 10:06 AM
  8. iloz's Avatar
    I think ,hope that I have fixed the problem!Anyway I thank you for the rapid response!!!!
    mustang7757 and B. Diddy like this.
    04-16-2021 11:54 AM
  9. mustang7757's Avatar
    I think ,hope that I have fixed the problem!Anyway I thank you for the rapid response!!!!
    Thats great!
    What you think it was?
    04-16-2021 12:07 PM
  10. iloz's Avatar
    I wish I could tell you but I fixed it the way got it-accidently.Iwas poking around and next thing I see it was what I wanted.Now I can select any ringtone from that stock list.But I am convinced that your suggestions pointed me to the right direction.Thanks again!
    mustang7757 and B. Diddy like this.
    04-16-2021 01:00 PM
  11. mustang7757's Avatar
    I wish I could tell you but I fixed it the way got it-accidently.Iwas poking around and next thing I see it was what I wanted.Now I can select any ringtone from that stock list.But I am convinced that your suggestions pointed me to the right direction.Thanks again!
    Ok great, your welcome!
    04-16-2021 01:09 PM

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