1. Vigolec's Avatar
    Hi,
    I can not get pop-up windows with notification on locked screen. Despite i tried every single option, I get only icon on locked screen. Any idea?
    Samsung Galaxy s21 ultra 5g.
    05-13-2021 07:52 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean a standard lockscreen notification? "Pop-up" notifications (i.e., banner notifications or toast notifications) don't appear on the lockscreen.

    What are your lockscreen notifications set to in the system settings? Is it set to "Show all information"?
    05-13-2021 10:24 AM
  3. Vigolec's Avatar
    I mean banner notifications. Yes, system setting is "Show all notifications", lock screen notifications are on. When screen is off, I just hear sound and on screen shows icon de app, for example Whatsapp or Messenger. When screen is on and I'm using phone, I got normal banner notifications over the screen. On my previous Mate 20 pro, with lock screen I get sound and banner at the top of the screen.
    05-13-2021 11:43 AM
  4. mustang7757's Avatar
    I mean banner notifications. Yes, system setting is "Show all notifications", lock screen notifications are on. When screen is off, I just hear sound and on screen shows icon de app, for example Whatsapp or Messenger. When screen is on and I'm using phone, I got normal banner notifications over the screen. On my previous Mate 20 pro, with lock screen I get sound and banner at the top of the screen.
    Hi welcomed to AC!

    Go to settings>lockscreen>notification>choose detailsNo pop-up notifications on locked screen.-screenshot_20210513-131714_settings.jpg
    05-13-2021 12:18 PM
  5. Vigolec's Avatar
    Hi,
    That's exactly my setting. Still just icons. Everything is seted to show banners. Show details, show on lock screen. But still icons. Ghrrr... Phone is new and I finish configuration just a few days ago. I'm afraid that only way is factory reset ������
    05-13-2021 01:15 PM
  6. mustang7757's Avatar
    Hi,
    That's exactly my setting. Still just icons. Everything is seted to show banners. Show details, show on lock screen. But still icons. Ghrrr... Phone is new and I finish configuration just a few days ago. I'm afraid that only way is factory reset ������
    Ok let's do a test,turn AOD off and see if you get icons still?
    05-13-2021 01:44 PM
  7. Vigolec's Avatar
    Didn't help.
    But I noticed strange thing.
    Only one application can wake up screen and show banner notification - messages from Samsung. What's interesting, when I get message from whatsapp for example, on lockscreen I see only icon. But when I get after that text message in Samsung Message app, both shows on banner notification on locked screen.
    05-13-2021 03:04 PM
  8. mustang7757's Avatar
    Didn't help.
    But I noticed strange thing.
    Only one application can wake up screen and show banner notification - messages from Samsung. What's interesting, when I get message from whatsapp for example, on lockscreen I see only icon. But when I get after that text message in Samsung Message app, both shows on banner notification on locked screen.
    Ok try this , go settings>notification>set details>also tap breif pop up settings show when screen off and tap included apps the apps you like , then in advance settings check those there as well.No pop-up notifications on locked screen.-screenshot_20210513-164215_settings.jpgNo pop-up notifications on locked screen.-screenshot_20210513-164227.jpg
    05-13-2021 03:45 PM
  9. B. Diddy's Avatar
    Does this also happen in Safe Mode? https://www.hardreset.info/devices/s...tra/safe-mode/
    05-13-2021 07:17 PM
  10. Vigolec's Avatar
    I'll try in the evening. But finally I've found a solution, which is good enough for me.
    I discovered, that when set "double tap screen wake up", its OK then. When I hear sound and see icon on the screen, then just have to double tap screen, which is waking up and I see all banners notifications. Seems like the problem is, that none of applications, except Samsung Messages, can wake up screen. Thank you guys for your help.
    mustang7757 and B. Diddy like this.
    05-14-2021 09:16 AM
  11. mustang7757's Avatar
    I'll try in the evening. But finally I've found a solution, which is good enough for me.
    I discovered, that when set "double tap screen wake up", its OK then. When I hear sound and see icon on the screen, then just have to double tap screen, which is waking up and I see all banners notifications. Seems like the problem is, that none of applications, except Samsung Messages, can wake up screen. Thank you guys for your help.
    You dont have AOD set to always display?
    05-14-2021 09:46 AM
  12. Vigolec's Avatar
    I have.
    05-14-2021 09:49 AM
  13. mustang7757's Avatar
    I have.
    Hmm if you do then you really don't have to use double tap
    05-14-2021 11:37 AM
  14. Vigolec's Avatar
    If not, what's other solution?
    05-14-2021 02:13 PM
  15. mustang7757's Avatar
    If not, what's other solution?
    If you turn AOD off do u get notifications without tapping?
    05-14-2021 02:49 PM
  16. Vigolec's Avatar
    No. Only from Samsung Messages.
    05-14-2021 02:57 PM
  17. mustang7757's Avatar
    No. Only from Samsung Messages.
    There probably a setting somewhere your missing to toggle on
    05-14-2021 03:01 PM

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