1. donebrasko's Avatar
    Anyone else have random times where there connection goes out and you have to go in and out of airplane Mode to get it to work?
    05-15-2021 07:50 PM
  2. mustang7757's Avatar
    Hi, which connection wifi or mobile data?
    05-15-2021 08:06 PM
  3. B. Diddy's Avatar
    You're talking about the cellular connection, and not wi-fi, right? Which carrier do you have? Do they generally have a strong signal where you are? Have you asked them if there are any problems with the towers in your area?
    05-15-2021 08:06 PM
  4. donebrasko's Avatar
    Hi, which connection wifi or mobile data?
    Mobile
    05-17-2021 07:49 AM
  5. donebrasko's Avatar
    You're talking about the cellular connection, and not wi-fi, right? Which carrier do you have? Do they generally have a strong signal where you are? Have you asked them if there are any problems with the towers in your area?
    I'm Verizon. It happens various times. It happens when I'm on 4g but more if I'm in the 5g area. I wish I could turn it off but Verizon disabled the option.
    05-17-2021 07:55 AM
  6. B. Diddy's Avatar
    I seem to recall this being a problem at times for 5G. I'd bring it up with their customer support to see if they have any suggestions. If it's an issue they're aware of but don't have any good fix for yet, maybe they'll credit your account for some nominal amount.
    05-17-2021 10:17 AM
  7. mustang7757's Avatar
    Mobile
    I'm Verizon. It happens various times. It happens when I'm on 4g but more if I'm in the 5g area. I wish I could turn it off but Verizon disabled the option.
    Try this app to switch off 5g


    https://play.google.com/store/apps/d...gbandselection
    05-17-2021 10:12 PM
  8. DJM626's Avatar
    I use this and even this disconnects several times during the day in which your settings are not retained. This is kind of inconvenient and a pain to have to keep checking this as well as your battery drains searching for a signal
    05-18-2021 07:18 AM
  9. DJM626's Avatar
    I think this is more or less a Verizon issue where they want you to switch to the higher 5G data plan which enables more options
    05-18-2021 07:19 AM
  10. mustang7757's Avatar
    I use this and even this disconnects several times during the day in which your settings are not retained. This is kind of inconvenient and a pain to have to keep checking this as well as your battery drains searching for a signal
    Not sure why it disconnect
    I think this is more or less a Verizon issue where they want you to switch to the higher 5G data plan which enables more options
    I think all carriers encounter this on 5g
    05-18-2021 08:33 AM
  11. petestl's Avatar
    Mine (S21+)has been terrible on Verizon. signal is much (2 -3 bars) weaker when held side by side with a Note 10+. Called support and they said they "refreshed and cleared" some things on their side on my device. it was better for about a week.
    05-18-2021 05:05 PM
  12. donebrasko's Avatar
    All LTE?
    05-18-2021 06:14 PM
  13. mustang7757's Avatar
    All LTE?
    Should be option 3G and 4G , LTE?
    05-18-2021 08:16 PM

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