1. snowborder714's Avatar
    I recently got a new S22+ and used the built-in data transfer to get all my stuff from my previous S8 Active.

    With the S22+ having Google Messaging as the default app, I was browsing through it to make sure that all of my data carried over. After a bit of digging (it wasn't immediately apparent), I noticed some messages with another person that only showed their sent messages but none of my replies. I opened up the Samsung Messaging app and I can see all of my sent messages.

    I'd like to use the Google Messaging app for various reasons, but don't want to use it if it's missing messages. Has anyone run into this and/or have a suggestion on how to get the messages to show in both apps?
    06-07-2022 03:18 PM
  2. SpookDroid's Avatar
    Were the conversations with that person 'chat' conversations (i.e. another Android/Samsung device using RCS, but not Google's)? If so, that's why your messages cannot be accessed other than by the 'stock' app. Also, have you given the Messages app 'time' (about an hour) to sort/display all messages? Sometimes it takes a while depending on how large the message database is.
    06-07-2022 03:26 PM
  3. snowborder714's Avatar
    Were the conversations with that person 'chat' conversations (i.e. another Android/Samsung device using RCS, but not Google's)? If so, that's why your messages cannot be accessed other than by the 'stock' app. Also, have you given the Messages app 'time' (about an hour) to sort/display all messages? Sometimes it takes a while depending on how large the message database is.
    A lot of text conversations look to be with iPhone users, but I can't say that 100% of them are.

    Yes, I've been using the phone for over a week now but no more messages have appeared in Google's app.
    06-07-2022 03:31 PM
  4. mustang7757's Avatar
    Force stop Google messages then open and see if it sync again, sometimes need give it little time
    06-07-2022 10:44 PM
  5. mustang7757's Avatar
    06-07-2022 11:04 PM
  6. snowborder714's Avatar
    Force stop Google messages then open and see if it sync again, sometimes need give it little time
    I force-stopped Google Messages and cleared the cache and let it sit for four hours. I just opened the app and I do not see any of the missing messages.
    mustang7757 likes this.
    06-14-2022 12:22 PM
  7. mustang7757's Avatar
    I force-stopped Google Messages and cleared the cache and let it sit for four hours. I just opened the app and I do not see any of the missing messages.
    did u clear data?
    06-14-2022 12:26 PM
  8. snowborder714's Avatar
    did u clear data?
    Not this time. I'll clear data and force stop again and reply back with the results.
    06-14-2022 12:34 PM
  9. mustang7757's Avatar
    Not this time. I'll clear data and force stop again and reply back with the results.
    Ok
    06-14-2022 12:48 PM
  10. snowborder714's Avatar
    Ok
    Still the same result - messages are missing.
    06-15-2022 12:53 PM
  11. mustang7757's Avatar
    Still the same result - messages are missing.
    Strange , i have done this multiple times and everything goes back , do you have Google back up on ?
    Go to settings>account>google back up see when last it was backed up also
    06-15-2022 02:36 PM
  12. snowborder714's Avatar
    Strange , i have done this multiple times and everything goes back , do you have Google back up on ?
    Go to settings>account>google back up see when last it was backed up also
    Backup by Google One is on and it last backed up yesterday at 6:00 a.m. It includes 0.98 MB of SMS Messages.
    06-15-2022 03:23 PM
  13. mustang7757's Avatar
    Backup by Google One is on and it last backed up yesterday at 6:00 a.m. It includes 0.98 MB of SMS Messages.
    Not sure why u running into this
    06-15-2022 03:29 PM
  14. snowborder714's Avatar
    Not sure why u running into this
    I appreciate the help and ideas so far!

    Is there a 3rd party backup and restore app that could help? Should I open a ticket with Google and see if they can help?
    mustang7757 likes this.
    06-15-2022 03:31 PM
  15. mustang7757's Avatar
    I appreciate the help and ideas so far!

    Is there a 3rd party backup and restore app that could help? Should I open a ticket with Google and see if they can help?
    You can try to reach google see what they say , i think sms back up in play store can check out, your welcome!
    Laura Knotek likes this.
    06-15-2022 03:35 PM

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