I am having problems updating to the latest Verizon 4.4 Kitkat version on my Samsung S3. The phone was rooted and was running stock firmware. I didn't install CWM or other similar custom tools. The phone was just rooted to remove all the unwanted Samsung and Verizon junk.
I see that my knox is not tripped. It is showing 0x0 and the firmware says Samsung Official but my Software update is failing when installing. I tried unrooting using the Full unroot option in SuperSu settings but still the update is failing. When I boot the phone, I still see the "Custom" unlock icon. I don't know why this icon will show up even after fully unrooting and if Samsung Knox is not tripped. Any help will be greatly appreciated. I can provide more details if you need. Thanks.
I see that my knox is not tripped. It is showing 0x0 and the firmware says Samsung Official but my Software update is failing when installing. I tried unrooting using the Full unroot option in SuperSu settings but still the update is failing. When I boot the phone, I still see the "Custom" unlock icon. I don't know why this icon will show up even after fully unrooting and if Samsung Knox is not tripped. Any help will be greatly appreciated. I can provide more details if you need. Thanks.