12-10-2013 10:52 AM
44 12
tools
  1. rajamar's Avatar
    So, I have an update. I got them to work. (sorta)

    After emailing Samsung Support for help (they told me I had to go to SamsungApps.com for help), not being able to find anywhere to email questions on SamsungApps.com, using a webchat service for 20 minutes to find out "we don't support Music Squares on webchat", to calling in to get a level 1 tech saying "there is no music squares, it's a third party app, stop telling me it's Samsung supported", to finally spending 45 mnutes to get to a level II tech, and then spending 45 minutes with him not being able to fix this (he was really nice, and tried, but was never trained on Music Squares), I finally figured it out myself.

    1.) Moved all music from phone to external SD Card
    2.) Turned Phone off
    3.) removed battery, removed SD Card
    4.) inserted battery, rebooted phone
    5.) Force Stopped Music Player
    6.) Cleared Data in Music Player
    7.) While phone still on, i put the SD Card back into phone
    8.) Opened Music Player, and then went to Music Squares

    At that point, the device instantly started to update music squares. At first it would only do like 200 songs, then a second update brought in more songs, and a third update brought in quite a few additional ones. . Using PLayer Pro I know I have close to 7,500 songs on the phone, but if I click on every square I get 2,006 songs. So not all the songs are being captured (but certainly more than the zero I had before).

    So to recap:

    1.) Mix of itunes purchased songs and Amazon purchased or ripped MP3s are in Music Squares
    2.) Was able to get my SD Card (64 gig) to load them up. Using Player Pro I see that I've got 7,500 songs in total on my device, so definitely not all of them are in the squares though.
    3.) Songs are on the card, so they don't have to be on the internal memory.
    4.) Can't get anything new to 'update' into the Squares, so looks like I"m stuck with the 2,006 for now

    Hope that helps any others trying. It was really blind luck, I was trying to do a different route, and this worked unexpectedly, at least partially!
    ruel692002 likes this.
    08-04-2012 11:11 PM
  2. Mikest's Avatar
    That seems like a lot of work with minimal reward but if you got it to work and it helps others thats fantastic.
    08-05-2012 12:51 AM
  3. walcolm's Avatar
    Just tried music square after reading this thread. All I did was click settings and told it to update. Clicking any square plays music from my library

    Sent from my GT-I9300 using Android Central Forums
    ruel692002 and Bandssssky like this.
    08-05-2012 08:22 AM
  4. jj2339's Avatar
    That seems like a lot of work with minimal reward but if you got it to work and it helps others thats fantastic.
    I agree, and it was a very incomplete fix. But it's an improvement from them not working at all.

    The sad thing is, Samsung is unable to support there own software, and I know alot of people have had problems getting them to work beyond me. Don't even know how this sequence worked....and I'm unable to get any music new to the device to update to the squares since that initial batch went through. Just hope Samsung manages to fix this, so everyone can use the functionality.
    08-05-2012 02:36 PM
  5. Nancer419's Avatar
    I just recently loaded my music to my S3 internal storage and wondered what the deal with the music square was. Just did the library update suggested, and it works great! Who thinks this stuff up?!
    ruel692002 likes this.
    10-18-2012 12:48 PM
  6. Sargasso's Avatar
    Similar to above I have about 5000 songs on a 64gb SD card. Squares works as designed once I update (scan) library. The biggest problem for me is the lack of AAC support. More than half the songs are AAC and since I'm using match that number is always increasing as I refresh from older mp3s to new 256kbps AAC. The day will come when all 5000+ have been converted and squares will not work at all. Please add support for AAC.
    ruel692002 likes this.
    10-22-2012 10:33 AM
  7. ruel692002's Avatar
    I just did this instruction and it works fine.
    10-29-2012 08:47 PM
  8. ruel692002's Avatar
    Yeah it's a cool innovation,though not that 100% precise but it's acceptable nice
    10-29-2012 08:52 PM
  9. misskingmoe's Avatar
    I love this android community. Thank you. That worked perfectly!
    01-11-2013 01:32 PM
  10. timothysc1963's Avatar
    I just downloaded my music collection to ext card (32 gig) and had problems with music squares not working. I've followed the previous instructions and still no luck. Only difference with my phone, Samsung Rugby Pro you can not remove the card without removing the battery and cannot replace the card with the battery installed. I still get the same message that there are not enough files to update the library. I currently have around 1200 songs downloaded mostly MP3 via windows media player..
    01-21-2013 10:49 AM
  11. jtterbug's Avatar
    My Music Square never worked. I finally got curious today to find out what it was. Looking at Rajamars steps taken to get it to work, my music files were all on my micro SD card to begin with so I just did 2 things: Force Stop my music player then cleared the data. Finally I can enjoy the App! TY
    01-26-2013 12:57 PM
  12. naimu101's Avatar
    guys how do i get my music library updated cause i have tried everything im supposed to do
    01-26-2013 04:45 PM
  13. nexxco's Avatar
    I'm not sure if this is new (I'm on android 4.1.1), but I recently discovered that if you go to the music square tab you can choose from the menu (left capacitive button beside home key) "Library Update"... That just saved me a lot of work... I didn't want to go through the hassle of transferring all my files and restarting device and clearing data.
    01-28-2013 01:10 AM
  14. doesyourdogbite's Avatar
    Thank you Nexxco - brilliant, simple advice.
    Worked like a charm and so does Music Squares
    03-03-2013 03:39 AM
  15. Chris mcknight's Avatar
    I got minds to work with no problems. All I did was hit update library

    - - - Updated - - -

    I got minds to work with no problems. All I did was hit update library
    03-21-2013 03:04 PM
  16. mrcpuhead's Avatar
    I was having similar issues with music squares, and just did steps 5, 6, and 8. that at least got more of my songs recognized by music squares, but still only about half (1068 of just over 2000). The Google player doesn't show a count of songs, so I'll need to connect to my desktop to check total songs and subtotals by format.
    So, I have an update. I got them to work. (sorta)

    After emailing Samsung Support for help (they told me I had to go to SamsungApps.com for help), not being able to find anywhere to email questions on SamsungApps.com, using a webchat service for 20 minutes to find out "we don't support Music Squares on webchat", to calling in to get a level 1 tech saying "there is no music squares, it's a third party app, stop telling me it's Samsung supported", to finally spending 45 mnutes to get to a level II tech, and then spending 45 minutes with him not being able to fix this (he was really nice, and tried, but was never trained on Music Squares), I finally figured it out myself.

    1.) Moved all music from phone to external SD Card
    2.) Turned Phone off
    3.) removed battery, removed SD Card
    4.) inserted battery, rebooted phone
    5.) Force Stopped Music Player
    6.) Cleared Data in Music Player
    7.) While phone still on, i put the SD Card back into phone
    8.) Opened Music Player, and then went to Music Squares

    At that point, the device instantly started to update music squares. At first it would only do like 200 songs, then a second update brought in more songs, and a third update brought in quite a few additional ones. . Using PLayer Pro I know I have close to 7,500 songs on the phone, but if I click on every square I get 2,006 songs. So not all the songs are being captured (but certainly more than the zero I had before).

    So to recap:

    1.) Mix of itunes purchased songs and Amazon purchased or ripped MP3s are in Music Squares
    2.) Was able to get my SD Card (64 gig) to load them up. Using Player Pro I see that I've got 7,500 songs in total on my device, so definitely not all of them are in the squares though.
    3.) Songs are on the card, so they don't have to be on the internal memory.
    4.) Can't get anything new to 'update' into the Squares, so looks like I"m stuck with the 2,006 for now

    Hope that helps any others trying. It was really blind luck, I was trying to do a different route, and this worked unexpectedly, at least partially!
    07-17-2013 08:49 AM
  17. tshelle's Avatar
    All my music is on my SD card and music square works fine for me.
    10-24-2013 11:30 AM
  18. markj51's Avatar
    I have been reading through this thread and have tried all of the suggested steps, but no luck so far. I have around 7G of music - around 1750 songs on my phone - all on a 64G SD card. When I try to update the library from the music squares soft menu, it tells me that I need at least 25 songs to use music squares. I removed all music from my phone, forced music player to stop, deleted the data associated with the app, and then reloaded around 200 songs. Same message. This player does find and play all of my music without any issue - it is just music squares (which sounds like a neat feature) which won't work.

    I guess the conclusion I make from reading through this forum is that some people seem to have no problem getting this app feature to work, while for others it either does not work, or people need to go through strange machinations of setup, spin around clockwise three times, toss salt over their left shoulder, and pray to the god Zarathustra. The mark of quality software. I guess I'm one of those whom Zarathustra does not smile upon
    12-08-2013 09:28 AM
  19. Bandssssky's Avatar
    Music square wont work?

    Just goto: music player > music square, then:

    1) tap the menu button
    2) select library update

    The music square will update. Just follow those steps. There's no need to force stop, reboot, remove battery etc.

    I have 182 songs stored in my 16 gb sd card and it works perfectly. Music square can't handle thousands of songs and wont work well or may not work at all. Its a major disadvantage, that samsung should fix.

    But its great! When you select a square, it would play multiple songs that matches the mood you've chosen and most of the songs would be picked from 'most played' and 'quicklist'. You can also select multiple squares, just swipe though the squares.

    Great app. Too bad its not designed for many songs
    12-10-2013 10:52 AM
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