07-10-2012 01:36 PM
48 12
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  1. ttmac331's Avatar
    I cracked my screen already. Never cracked any screen before. Smh Had the phone for 2 days. What should I do?

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 09:16 PM
  2. tlo07's Avatar
    That sucks! How did it happen? Did you have insurance?
    07-08-2012 09:19 PM
  3. ttmac331's Avatar
    it dropped off the couch. I just added the insurance earlier today. Not sure what I should do

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 09:21 PM
  4. didiwags's Avatar
    Ouch, and I thought breaking the screen on my rezound after a couple months was bad!
    07-08-2012 09:27 PM
  5. The Hustleman's Avatar
    just file a claim and get a new phone and PUT A CASE ON IT!


    Wasn't gorilla glass supposed to be tough?

    *swyped from the evo so excuse any typos*
    ttmac331 and MERCDROID like this.
    07-08-2012 09:29 PM
  6. ttmac331's Avatar
    This isn't gorilla glass. I guess I'll pay the deductible.

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 09:33 PM
  7. PookiePrancer's Avatar
    it dropped off the couch. I just added the insurance earlier today. Not sure what I should do

    Sent from my SPH-L710 using Android Central Forums
    Who's your carrier?
    07-08-2012 09:34 PM
  8. ttmac331's Avatar
    Sprint

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 09:37 PM
  9. jcp007's Avatar
    The GS3 has GG2 which is 20% lighter and therefore thinner than the original GG. This does not mean that the screen is indestructible just more scratch resistant. Glass will break if you drop it making direct contact.
    ack154, ttmac331 and MERCDROID like this.
    07-08-2012 09:45 PM
  10. cgardnervt's Avatar
    I'd Otterbox it up if it was me!
    07-08-2012 09:49 PM
  11. cgardnervt's Avatar
    Also does the screen still work?

    Post pics! Lets see how much damage it did.

    Sorry to hear its broken
    07-08-2012 09:49 PM
  12. vedwardsiii's Avatar
    sucky thing is the deductables haven't gone down yet either since its so new. Of course not having the insurance would cost a lot more at this point.

    Can you put a pic of it up possibly?
    07-08-2012 09:50 PM
  13. rjenkin41's Avatar
    Yea, I dropped mine on concrete today but luckily I had gotten a case this morning. Thank god. Sorry to hear that it happened to you but I'm glad you have insurance.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    07-08-2012 09:51 PM
  14. jcp007's Avatar
    I'd Otterbox it up if it was me!
    I would if OB would just release the Defender. The rim formed above the screen would decrease the likelihood of direct impact of the glass screen.
    07-08-2012 09:56 PM
  15. PookiePrancer's Avatar
    Sprint

    Sent from my SPH-L710 using Android Central Forums
    That's what I thought. When I signed up after-the-fact, I was told coverage didn't take effect for 48 hours. That's in contradiction to what Assurion's FAQ says, but I might wait just to be sure. You'd hate to be told you claimed before coverage took effect. They're back-ordered right now anyway, so you won't get a replacement any time soon :-(
    07-08-2012 09:59 PM
  16. ttmac331's Avatar
    That's what I thought. When I signed up after-the-fact, I was told coverage didn't take effect for 48 hours. That's in contradiction to what Assurion's FAQ says, but I might wait just to be sure. You'd hate to be told you claimed before coverage took effect. They're back-ordered right now anyway, so you won't get a replacement any time soon :-(
    I'm going to post a picture of it it's not too bad but bad enough

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 10:14 PM
  17. ttmac331's Avatar
    Here it is. I'm super irritated. I'll probably wait a while then for a claim. I can still use the phone

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 10:19 PM
  18. PookiePrancer's Avatar
    Well, doesn't matter how bad it is or isn't; cracked screen is covered. I'm just saying you don't want Assurion to weasel out on a technicality. "Ooh, yes, you signed up Sunday morning, but coverage didn't take effect until Tuesday morning, and you broke your phone before that."

    That's just what the rep told me when I signed up. The FAQ says coverage begins at 0001 hrs the day you sign up.
    07-08-2012 10:19 PM
  19. ttmac331's Avatar
    Well, doesn't matter how bad it is or isn't; cracked screen is covered. I'm just saying you don't want Assurion to weasel out on a technicality. "Ooh, yes, you signed up Sunday morning, but coverage didn't take effect until Tuesday morning, and you broke your phone before that."

    That's just what the rep told me when I signed up. The FAQ says coverage begins at 0001 hrs the day you sign up.
    but won't I have to pay the deductible for a cracked screen?

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 10:21 PM
  20. Unfranchise33's Avatar
    The GS3 is supposed to have gorilla glass 2.0. But if it lands just right it will break. I saw a drop test from two stories up, and they did it twice and it did not break. Just bad luck I guess. A case will cost half as much as the hundred dollar deductible. And odds are that most people won't break it. I am still going to go commando.

    Swyped from my EVO 4G running swagged out stock.
    07-08-2012 10:38 PM
  21. cgardnervt's Avatar
    but won't I have to pay the deductible for a cracked screen?

    Sent from my SPH-L710 using Android Central Forums
    Yes. Unless Sprint techs can fix it. But Sprint techs can not fix screens. And the screen unit is all one part anyways. So really its your only way out I think. But hell if it works then use it until its dead! Unless its that annoying.
    07-08-2012 10:40 PM
  22. jphillips1963's Avatar
    just call and say it came in cracked I know not good way do business but still we get ripped as it is
    sent from my HTC Rezound using Tapatalk 2
    MERCDROID and Bleezy like this.
    07-08-2012 10:44 PM
  23. Forgetful's Avatar
    What kind of floor do you have OP?

    Sent from my ADR6400L using Tapatalk 2
    07-08-2012 10:46 PM
  24. ttmac331's Avatar
    Yes. Unless Sprint techs can fix it. But Sprint techs can not fix screens. And the screen unit is all one part anyways. So really its your only way out I think. But hell if it works then use it until its dead! Unless its that annoying.
    Yeah just a lil annoying but I'm going to get a case tomorrow and hold out as long as they are on back ordered. Lol

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 10:47 PM
  25. ttmac331's Avatar
    just call and say it came in cracked I know not good way do business but still we get ripped as it is
    sent from my HTC Rezound using Tapatalk 2
    I walked in the Radio Shack and got mines

    Sent from my SPH-L710 using Android Central Forums
    07-08-2012 10:50 PM
48 12
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