I also think the users that do not have problems will not be as vocal as the users with problems, for obvious reasons. (I have a problem and I want it fix right NOW vs I have no problem, so I will just move along.) The quality of my S3 is quite good. I have no complaints about it (coming from an iPhone 4). And I also don't have much s/w related issues. I dislike the email app in the S3 but then again, I am not super happy about iPhone 4's lack of including attachment options either. I use Nova Prime and like it.
I think as long as we use any type of technology, we are still going to be guinea pigs to the manufacturers. For example, lets try adaptive window wipers; hey it works, lets keep using it. Or, boo, it doesn't work, lets not keep it. Technology will always evolve, as will the users; so, users will always be guinea pigs.
Well unfortunately you fail to see the point. As consumers we once had a say about that did not work, but now, we are comfortable in accepting less for more or should I say, crap for more money. If you purchased a home and after three weeks of living in it, none of the windows would open, would you cut another hole in a wall to let air in ? NO, so why must we pay these exorbitant prices for something that DOES not live up to they hype.
Take for example the drum beat up to the S3, every forum, include AC chimed in on how sleek it is, the size of the screen the out of the box performance. NONE NOT ONE took the challenge to be a real consumer evaluator for the product, instead, they took the path, as usual, of least resistence, like the main stream media and sold the product for the vendor in their half baked reviews.
Yes, sammy invested money in the design and all that, but a POS is just that regardless of the cost and for those of us that utilize these devices for business, it's not a game, its real life and money and if my productivity drops due to faulty bt, wifi, call connection, lag, what recourse do I have, ROOT, sorry. Unfortunately, rooting has become the defacto OUT for sammy and other vendors but has no place in the real world, while in fact, those of us that use these devices to make a living, continue to be at the mercy of the OEM and carriers as they continue to wash their hands of producing AND supporting a device that works. Quality in a product is measurable, and they are not meeting the bar..