12-24-2012 11:59 AM
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  1. Kevin OQuinn's Avatar
    Did you even read that he said the article that Kevin referenced was false. I attached the article to my email to Samsung. He obviously read it. He didn't say information like this is not accurate. He said this information is not accurate. Original quote below:


    "We are aware that there are official-looking websites online that have statements regarding recalls, but these are not Samsung sites, and this information is not accurate."
    Too bad I never said anything about recalls.

    Sent from my HTC One X using Tapatalk 2
    See my italics and underline added to YOUR bold for an answer to your ?
    08-22-2012 03:49 PM
  2. tohio's Avatar
    The tech said the article you based your entire argument on was not correct. I attached the article itself to my query. The recall comment was in reply to my question about Samsung taking back phones with burned in screens.
    08-22-2012 03:56 PM
  3. Kevin OQuinn's Avatar
    I sent a copy of the article (attached) that Kevin has touted as proving that Samsung takes responsibility for screen burn in and will replace the phone: Here is Samsung's reply:


    Dear *****,

    Thank you for your recent correspondence. We understand that you want to clarify the issues regarding the replacement of the phones regarding on the screen burn issues.

    We are aware that there are official-looking websites online that have statements regarding recalls, but these are not Samsung sites, and this information is not accurate.

    If you have any issue with your Samsung Galaxy S3 from AT&T, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

    Thank you again for your comments as we are committed to your satisfaction.

    Sincerely,

    Ronn
    Technical Support

    So that clears up the second glaring error in this thread. We can now return to our regularly scheduled programming.
    Nope, what he's talking about specifically refers to recalls, which are not mentioned at all. This is basic (ok maybe not basic) English grammar and sentence structure. He did not say "the entire article is inaccurate."
    08-22-2012 04:02 PM
  4. Kevin OQuinn's Avatar
    I sent a copy of the article (attached) that Kevin has touted as proving that Samsung takes responsibility for screen burn in and will replace the phone: Here is Samsung's reply:


    Dear *****,

    Thank you for your recent correspondence. We understand that you want to clarify the issues regarding the replacement of the phones regarding on the screen burn issues.

    We are aware that there are official-looking websites online that have statements regarding recalls, but these are not Samsung sites, and this information is not accurate.

    If you have any issue with your Samsung Galaxy S3 from AT&T, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

    Thank you again for your comments as we are committed to your satisfaction.

    Sincerely,

    Ronn
    Technical Support

    So that clears up the second glaring error in this thread. We can now return to our regularly scheduled programming.
    Also, how do I even know this is genuinely from Samsung?
    08-22-2012 04:09 PM
  5. funkylogik's Avatar
    ok i give in with this thread like probably most of the people who found most of the thread interesting, informative and entertaining.have fun trying to score intelectual points against each other lol
    Kevin OQuinn likes this.
    08-22-2012 04:13 PM
  6. tohio's Avatar
    What information do you think he is saying is not accurate. If I hadn't attached the article he wouldn't have anything to describe as inaccurate or not. Why is he talking about "We are aware that there are official-looking websites online.." if he isn't referring to the article I attached. He didn't make up his statement out of thin air. He did not say the information is partly inaccurate or that it was mostly inaccurate he said it was not accurate. First your buddy criticizes the tech for his accuracy and you gave no credence to the tech's comments and now all of the sudden he is the font of all holy and righteousness. Curiouser and curiouser.
    08-22-2012 04:15 PM
  7. Kevin OQuinn's Avatar
    What information do you think he is saying is not accurate. If I hadn't attached the article he wouldn't have anything to describe as inaccurate or not. Why is he talking about "We are aware that there are official-looking websites online.." if he isn't referring to the article I attached. He didn't make up his statement out of thin air. He did not say the information is partly inaccurate or that it was mostly inaccurate he said it was not accurate. First your buddy criticizes the tech for his accuracy and you gave no credence to the tech's comments and now all of the sudden he is the font of all holy and righteousness. Curiouser and curiouser.
    Not sure you know what you're saying. I was saying what the tech said was inaccurate, because it is. He is saying information about a recall isn't accurate, but the article in no way, shape, or form said anything about a recall. So the word RECALL should never have come up at all. But yet it did. And you want to take this LEVEL 1 tech's email as the truth, whole truth, and nothing but the truth. Yeah. Ok.
    08-22-2012 04:22 PM
  8. Kevin OQuinn's Avatar
    But let's go ahead and assume that the tech didn't misspeak at all and meant exactly what he said (still doesn't explain the "recall" talk). Non-Samsung sites are inaccurate. That would imply that non-Samsung forums are also inaccurate. Which would mean that any and all advice given on Android Central Forums, including yours Tohio, is inaccurate.

    But yet you still want to believe everything that tech said.
    JHBThree and dmmarck like this.
    08-22-2012 04:58 PM
  9. BOSSY TEXAS CHICK's Avatar
    I've owned both and hands down they are the TWO best phones i ever had.

    I think if you are going to regret purchasing one over the other, you may just be a "grass is always greener on the other side" sorta person.

    Like everyone has said, neither one is without issues, but undeniably they are BOTH amazing devices that offer features to be largely appreciated by the right owner : )

    To think back just a few short years ago most of us were communicating with a Motorola Razr and its limitations really puts things in perspective. I cant believe i had the gold D&G edition and thought THAT was the bomb diggedty...lol

    BTC
    kkapoorr likes this.
    08-22-2012 05:03 PM
  10. tohio's Avatar
    But let's go ahead and assume that the tech didn't misspeak at all and meant exactly what he said (still doesn't explain the "recall" talk). Non-Samsung sites are inaccurate. That would imply that non-Samsung forums are also inaccurate. Which would mean that any and all advice given on Android Central Forums, including yours Tohio, is inaccurate.

    But yet you still want to believe everything that tech said.
    Look, just reread the tech response he didn't say all non Samsung sites are inaccurate. He said:

    1. "...there are official-looking websites online that have statements regarding recalls, but these are not Samsung sites,..."

    2. " and this information is not accurate."

    He didn't say and they are inaccurate he said this information is inaccurate. Again the only information he could be referring to was they article from Choson I attached unless he makes stuff up to comment on.


    Regardless, looks like I'll have to get further information since you won't believe the written word.

    But until then do me one little favor, show me and our faithful readers where I said I don't believe in screen burn as you claimed. Now I think those reading this thread would agree that that is not an unreasonable request.
    08-22-2012 05:27 PM
  11. JHBThree's Avatar
    The tech said the article you based your entire argument on was not correct. I attached the article itself to my query. The recall comment was in reply to my question about Samsung taking back phones with burned in screens.
    No one mentioned recalls except for the rep you emailed. In fact, he does not address AT ALL Samsung replacing screens with burn in. A recall is very different than Samsung replacing screens under warranty. Learn to read English.

    Sent from my SCH-I535 using Tapatalk 2
    08-22-2012 06:35 PM
  12. tohio's Avatar
    No one mentioned recalls except for the rep you emailed. In fact, he does not address AT ALL Samsung replacing screens with burn in. A recall is very different than Samsung replacing screens under warranty. Learn to read English.

    Sent from my SCH-I535 using Tapatalk 2
    "Learn to read English"? well that is pretty insulting. I would report you to the moderators but I think we all know the response I would get.
    08-22-2012 08:33 PM
  13. chakdev's Avatar
    Read the first page and saw the war starting.. I can only imagine the same thing for the following 11 pages.
    08-22-2012 08:35 PM
  14. tohio's Avatar
    Kevin, you took the time out of your busy day to like JHB Three's post but you still haven't shown where I said that I didn't believe in burn in or that I said the G S III doesn't have problems. Why not take a few seconds to post those quotes from me stating the above.
    08-22-2012 08:38 PM
  15. Iamdunne's Avatar
    Read the first page and saw the war starting.. I can only imagine the same thing for the following 11 pages.
    Wow is all I can say...Seriously. Move on. Let's just hope that the SG3 lives up to all the love that the OP must have for it. Great phone, but quite a pedestal. I use these forums for tips, to share some problems yes, but to look for resolutions to them. When the OP started the thread with subject/title chosen after perhaps reading countless other HOX versus SG3 threads, I think perhaps he was looking for a debate? My opinion. And no I am not friends with Kevin. Let it go, this is at the point of ridiculousness.

    Sent from my HTC One X using Android Central Forums
    kkapoorr likes this.
    08-22-2012 10:04 PM
  16. Acelx's Avatar
    i had my One X since launch.. no problems here.. my GS3 gives me more problems than my GS2.. software wise
    08-23-2012 02:19 PM
  17. tohio's Avatar
    You might want to upgrade your current devices. The GS3 isn't shown.
    08-23-2012 08:30 PM
  18. tohio's Avatar
    Also, how do I even know this is genuinely from Samsung?
    Are you accusing me of lying? Seriously? When you or anyone else could contact Samsung tech support and ask the same question, or the cowboy could call his buddies at Samsung? Is this really what moderators do?

    BTW I'm waiting to hear back from other sources at Samsung to verify or deny the Choson article.
    08-23-2012 09:18 PM
  19. reeneebob's Avatar
    "Learn to read English"? well that is pretty insulting. I would report you to the moderators but I think we all know the response I would get.
    Yeah, that happens when you attack them like a rabid chihuahua for no reason other than to stroke your own ego and sense of self worth.

    Sent from mah brainzzzzz via Galaxy S III and Tapatalk 2
    08-23-2012 11:04 PM
  20. funkylogik's Avatar
    are AC mods payed for their work? if not, u cant really expect help from them after insulting them tbh mate
    08-23-2012 11:06 PM
  21. JHBThree's Avatar
    Are you accusing me of lying? Seriously? When you or anyone else could contact Samsung tech support and ask the same question, or the cowboy could call his buddies at Samsung? Is this really what moderators do?

    BTW I'm waiting to hear back from other sources at Samsung to verify or deny the Choson article.
    Given your history, its a valid question.

    Sent from my SCH-I535 using Tapatalk 2
    08-23-2012 11:10 PM
  22. JHBThree's Avatar
    You might want to upgrade your current devices. The GS3 isn't shown.
    Dur.
    Sent from my SCH-I535 using Tapatalk 2
    08-23-2012 11:12 PM
  23. funkylogik's Avatar
    So, because hes experiencing problems, its because he hasn't updated his software. But if the One x has problems, its because its a steaming pile of garbage.

    Glad to see you finally proved, unintentionally, that you're a troll.

    Sent from my SCH-I535 using Tapatalk 2
    to be fair i thought he meant to change the bit on here that displays what devices u own
    JHBThree likes this.
    08-23-2012 11:25 PM
  24. professorjay's Avatar
    I have a 2010 Toyota Prius.

    So I'm going to spend my free time researching and complaining about 1997 Ford Escorts on message boards.

    Makes perfect sense right?
    08-23-2012 11:30 PM
  25. funkylogik's Avatar
    I have a 2010 Toyota Prius.

    So I'm going to spend my free time researching and complaining about 1997 Ford Escorts on message boards.

    Makes perfect sense right?
    and im gona share some Toyota hate lol
    08-23-2012 11:32 PM
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