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  1. littlelotte88's Avatar
    I have had this phone less than two weeks, had bought one previously but had the infamous crack in the left hand side of the screen and verizon swapped it for a new one.

    Now all of a sudden my phone says I have a new text message and I do not. I have deleted all of my messages and even restarted. It will disappear for a bit and then come back.

    Any way to fix this? Do I bring it back to verizon?

    Thank you!
    Erika
    08-29-2012 07:11 PM
  2. funkylogik's Avatar
    in what way does it say you have an sms? what sms app are u using?
    08-29-2012 07:23 PM
  3. littlelotte88's Avatar
    I don't use a sms app, it is just the messaging app that comes with the phone. I used go sms on my droid x, but love the s3's app.

    I just force stopped everything and hope it doesn't happen again
    08-29-2012 07:26 PM
  4. 534n's Avatar
    Do you use a SMS backup/restore tool? Deleting text messages using such apps have caused issues in the past.
    08-29-2012 07:36 PM
  5. littlelotte88's Avatar
    Nope. It is just the messaging app. Haven't gotten all fancy on this phone yet.
    Doug 1 likes this.
    08-29-2012 07:37 PM
  6. Tkbredx's Avatar
    screen shot of what's happening?
    crester likes this.
    08-29-2012 07:44 PM
  7. littlelotte88's Avatar
    It just has a "1" notification saying I have a new text message. All text messages are read, and I even deleted all of them and it still has the "1" over the messaging icon.
    08-29-2012 07:45 PM
  8. Tkbredx's Avatar
    It just has a "1" notification saying I have a new text message. All text messages are read, and I even deleted all of them and it still has the "1" over the messaging icon.
    The stock launcher has badge notifications like that? I wasn't aware. Or are you using the plug in for nova out apex? That's what I'm using for apex. And I'm using Handcent so I don't think I can help. Maybe clear cache?
    08-29-2012 08:17 PM
  9. azmokies's Avatar
    Did you select "Do not keep activities" and limit background processes?

    Sent from my GT-I9300 using Android Central Forums
    Rajiv Ratnayake likes this.
    08-29-2012 08:21 PM
  10. Annie Sherman's Avatar
    Erika,

    I am having THE EXACT SAME ISSUE...I have a brand new Samsung 3 from ATT. Glad to hear it is not just my phone. But, did you ever get the issue resolved? This person who is chiming in is making it way more complicated than it is:

    1. It has a "1" on the app which usually indicates that there is a new message
    2. There are no new messages and the "1" never disappears.

    I finally had to remove it from my tool bar at the bottom of my screen. Now I only access texts when it is in the app folder since it seems to not have the "1" new message issue there... I have tried restarting, uninstalling (can't do) and I am close to returning the phone.

    Ugh... never had as many issues (there are more). Not such a smart phone after all..
    12-12-2012 11:15 AM
  11. littlelotte88's Avatar
    I had to do a hard reset and it seemed to resolve itself!
    12-12-2012 12:34 PM
  12. ceekaay's Avatar
    I had the same problem, but managed to fix it by sending a message to myself and then deleting that message. Dont know how, but it worked!
    Hope it helps, its really annoying when it happens!
    04-20-2013 08:03 PM
  13. Brent Dobbin's Avatar
    i had the same problem,,, to fix go to application manager and scroll to all. then go to badgeprovider and clear data,,, next restart the phone and it should be gone
    04-30-2013 09:12 AM
  14. Fady Nabhan's Avatar
    Thanks a lot friend you help me to resolve this problem sms says i have a new sms but i do not and e mail too and when i go to Applications Manager and swio to all and scroll to Badge Provider clear data and restart my s3 device all wrong notifications desapear
    thanks for your help
    05-10-2013 04:49 PM
  15. j-dogg_69's Avatar
    i had the same problem,,, to fix go to application manager and scroll to all. then go to badgeprovider and clear data,,, next restart the phone and it should be gone
    THANK YOU! I had a thread about this problem a few months ago. Had loads of responses, but none worked. This one did though, cheers!
    Karen LaRoche likes this.
    05-11-2013 07:35 PM
  16. Oj66's Avatar
    Thanks man it worked (Y)
    05-19-2013 11:14 PM
  17. Bridle Braco Malcolm's Avatar
    Thanks a lot it worked. The sms popup could not clear the notification counter for 4 months.
    05-22-2013 02:32 AM
  18. jpv_pdx's Avatar
    I have a DROID RAZR HD and could not locate "badgeprovider" in my apps. I've tried clearing smspush and even the stock sms app but no result. Do you know what else I could be looking for?
    05-22-2013 01:46 PM
  19. jpv_pdx's Avatar
    Never mind, Force stopped the SMSpush and it cleared it. Thanks!
    05-22-2013 03:14 PM
  20. Yashodhan Kulkarni's Avatar
    Hey guyz I have the same problem too!! I cant find the solution.. Help Me!!
    06-03-2013 02:40 AM
  21. iPhonePFFFT's Avatar
    Thanks Brett, for some time my email badge has been showing -1 when I have no unread emails (always 1 less than the actual number), this fixed it.
    06-03-2013 06:11 AM
  22. francy salas's Avatar
    its not gone i did what you said, i turned it off and back on, but its still there. when i press on the message icon, it goes to my message inbox, but its empty. but the message icon is still in the notification bar. and says new mssage. WTF
    06-18-2013 05:58 PM
  23. Kaushik Bose's Avatar
    Hi Francy, I did a similar mistake. You need to go to all applications and clear data only for Badge Provider.. Not for message
    06-21-2013 12:28 AM
  24. Jean TONIC's Avatar
    Thanks Brent
    06-28-2013 02:44 AM
  25. Michelle Neale's Avatar
    Brill Thanks - I have had my phone for 6 months and this has never happened before. I tried everything and by doing this was the only thing that worked. Dont be afraid it wont loose anything if you make sure you clear data from badge provider only. Thanks again.
    06-28-2013 03:20 PM
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