Hi there,
I've had my Galaxy S3 for about 9 months, and 2 weeks ago started having this problem (I don't recall changing any settings etc that coincide with this timing).
Two contacts have numbers which are only one digit different (ie, 04AXXXXXXX and 04BXXXXXXX). I've had these numbers stored in my contacts since the start, and contact both of them regularly.
Two weeks ago, this is what started happening. When I receive an SMS from person A, the notification correctly identifies person A. Then when I click on the notification and go to the message app to read the full SMS, I am taken to the SMS thread for person B. So, it appears as though all SMS from either person are coming from person B. The message thread for person A is no longer displaying new incoming SMS.
I can still send SMS to person B by starting a fresh SMS thread. But any replies appear in the thread for person A.
I am using Go SMS Pro, but this issue is happening also in the default message app.
I have tried:
Even with both contacts deleted from my phone, the SMS thread still gets confused. It is now still including both people in the one thread, but identifying whichever phone number I last sent an SMS to. This means that my replies sent from within that thread might end up being sent to either recipient. I am having a lot of difficulty knowing who has sent me the SMS I receive, or who I am replying to!
It seems very strange because the notifications that pop up identify the correct sender, and when I call them or receive a call from them they are correctly identified. Even the Gmail backup correctly identifies them. It is only within the SMS app that the error occurs.
So it appears to be some kind of software problem rather than a network issue.
Any help would be very much appreciated!
Thanks in advance.
I've had my Galaxy S3 for about 9 months, and 2 weeks ago started having this problem (I don't recall changing any settings etc that coincide with this timing).
Two contacts have numbers which are only one digit different (ie, 04AXXXXXXX and 04BXXXXXXX). I've had these numbers stored in my contacts since the start, and contact both of them regularly.
Two weeks ago, this is what started happening. When I receive an SMS from person A, the notification correctly identifies person A. Then when I click on the notification and go to the message app to read the full SMS, I am taken to the SMS thread for person B. So, it appears as though all SMS from either person are coming from person B. The message thread for person A is no longer displaying new incoming SMS.
I can still send SMS to person B by starting a fresh SMS thread. But any replies appear in the thread for person A.
I am using Go SMS Pro, but this issue is happening also in the default message app.
I have tried:
- re-booting the phone
- backing up all my SMS in Gmail and then deleting both SMS threads from my phone
- deleting both contact numbers from my contact list
Even with both contacts deleted from my phone, the SMS thread still gets confused. It is now still including both people in the one thread, but identifying whichever phone number I last sent an SMS to. This means that my replies sent from within that thread might end up being sent to either recipient. I am having a lot of difficulty knowing who has sent me the SMS I receive, or who I am replying to!
It seems very strange because the notifications that pop up identify the correct sender, and when I call them or receive a call from them they are correctly identified. Even the Gmail backup correctly identifies them. It is only within the SMS app that the error occurs.
So it appears to be some kind of software problem rather than a network issue.
Any help would be very much appreciated!
Thanks in advance.