1. tedbearclaw's Avatar
    I supposedly installed the necessary drive for my phone and hooked it up to my pc to transfer my music instead of having it pinned through Google play music. I was getting an error that my phone is missing a section to connect so then my phone had a pop up that said to fix the error download the Samsung kies program ands connect through there attempted that and still no luck I may be a big vague but can anyone help me with this issue

    Sent from my SCH-I535 using Android Central Forums
    02-24-2013 05:01 PM
  2. tedbearclaw's Avatar
    Actually it's telling me hard ware id missing
    Sent from my SCH-I535 using Android Central Forums
    02-24-2013 05:08 PM
  3. Trees's Avatar
    The pop up message usually occurs the first time you connect your phone via USB to a computer or USB stereo, etc. There's a check box that after selected will prevent the pop up from showing up again. I've not seen the particular hardware ID missing problem before, but from your description sounds like the USB drivers may not have installed fully or correctly. You don't have to use Kies via USB to transfer stuff. Could try Kies Air, AirDroid, or similar WiFi file transfer programs.

    I don't use Google Music though, so not sure if the above will apply in your situation.
    02-24-2013 05:27 PM

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