1. Jabbaface's Avatar
    I recently dropped my phone, it didn't crack the screen so I thought I was in the clear. However, when I went to turn it on the screen didn't turn on. I still can hear my ringtone, the notification light still works and I can even answer calls and unlock it, but the screen is just black. Has anyone had this issue? Any fixes? Thanks for any help!
    04-01-2013 07:05 PM
  2. meyerweb#CB's Avatar
    Unfortunately, your phone likely needs a hardware repair. It could be a simple as a connector that got knocked loose, or it could be as bad as a damaged screen that will need to be replaced.

    On the off chance it's not hardware, pull the battery, wait for 10 minutes, and then try again.
    04-01-2013 07:11 PM

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