1. Cameron Gregor's Avatar
    Hi folks

    Looking for help

    My Galaxy s3 usually automatically updates all apps but I've been away from my wifi so to save my usage allowance I cancelled an automatic update. Since then the same message has been coming up "Unfortunately Google Play Store has stopped". My phone has also slowed down hugely.

    What have I done and how do I fix it??

    04-13-2013 07:14 PM
  2. meyerweb#CB's Avatar
    1. Reboot the phone, and try again. If that doesn't work:

    2. Clear cache for the Play store app. If that doesn't work:

    3. Clear data for the Play store app.
    04-13-2013 07:31 PM
  3. Cameron Gregor's Avatar
    That's done the trick! Thanks muchly
    04-14-2013 08:37 AM
  4. meyerweb#CB's Avatar
    Which step worked?
    04-15-2013 08:37 AM

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