1. legaltender's Avatar
    My galaxy S3 Died suddenly back in March. It was the international version but I live in the US, after back and forth between samsung UK and US I was able to send it in for evaluation here in the US. Samsung took 2 weeks to tell me that it's a hardware related issue and that they don't have the components to repair it. Has anyone been through a similar situation and if so could you please advise as too what my next step should be.

    BTW: phone was not rooted and had latest firmware. Purchased from expansys.
    04-18-2013 10:58 AM
  2. meyerweb#CB's Avatar
    I think your only real option for warranty repair is to convince Samsung UK to let you send it there. If they won't touch it, you'd probably need to send it to a private UK repair service, as I doubt any U.S. based repair services can get the international parts. Good luck.
    legaltender likes this.
    04-18-2013 11:57 AM
  3. whatsitsname's Avatar
    This is bs from Samsung. They sell the phone here through legitimate channels but won't honor the warranty?

    Sent from my SGH-T889 using Tapatalk 2
    04-18-2013 04:20 PM
  4. meyerweb#CB's Avatar
    They sell the U.S. version of the phone here. The unbranded international version is essentially a completely different phone inside. Different motherboard, different cpu, different memory. Why would you think Samsung America would stock parts for a phone they don't sell in the Americas? That's like expecting Ford to stock parts for the Europe only Ford Ka in a warehouse in the U.S. Why on earth would they do that?
    04-18-2013 08:43 PM

Similar Threads

  1. Help my Sprint Galaxy S3 is completely DEAD after flashing new ROM!!!
    By Dulex Cherenfant in forum Sprint Galaxy S III Rooting, ROM's, and Hack's
    Replies: 66
    Last Post: 04-14-2016, 09:23 AM
  2. Help my Sprint Galaxy S3 is completely DEAD after flashing new ROM!!!
    By Dulex Cherenfant in forum Samsung Galaxy S3
    Replies: 33
    Last Post: 09-25-2012, 03:29 PM
  3. Replies: 1
    Last Post: 09-24-2012, 11:47 AM
  4. Help my Sprint Galaxy S3 is completely DEAD!!! (PLEASE REMOVE)
    By Dulex Cherenfant in forum Samsung Galaxy S3
    Replies: 0
    Last Post: 09-24-2012, 09:22 AM
  5. Galaxy Nexus or Galaxy S3?
    By sblantipodi in forum Verizon Galaxy Nexus
    Replies: 8
    Last Post: 10-10-2011, 03:11 PM
LINK TO POST COPIED TO CLIPBOARD